Skip to content
SPECIFICTION
Get listed

Outcome Tracker

outcometracker.com

From $591.67/mo WebWindowsmacOSLinuxiOSAndroid
Visit outcometracker.com
Spec score 7.6 #13 of 25 in Nonprofit Impact Measurement Software

What it is

Outcome Tracker is cloud-based case management software for nonprofits, public agencies, housing counselors, and Children’s Savings Account program administrators. It supports configurable intake and eligibility screening, time-stamped case notes, service logs, goal plans, and referrals across programs. Clients can use secure, personalized portals to review goals, complete surveys, and view progress without downloading an app. Teams can build surveys with validated instruments or custom questions, conditional logic, and skip patterns, then collect responses digitally, on paper, or with staff assistance. Reporting covers funders, grants, boards, outcomes, performance, and compliance, with PDF, Excel, and Word exports. Listed connections include Emma, Constant Contact, financial and 529 accounts, DownHome Loan Manager, SBA Nexus, and HUD 9902 reporting. Public-sector materials state SOC 2 Type II, HIPAA-aligned controls, encryption in transit and at rest, role-based access, and audit logs. The system runs on Android, iOS, Linux, macOS, web, and Windows. Annual pricing is $7,100 a year, depending on program scale and configuration; the plan includes unlimited users, implementation, training, and same-day support from a U.S.-based team.

Spec sheet

Purpose
Outcome Tracker is cloud-based case management software for nonprofits, public agencies, housing counselors, and Children’s Savings Account program administrators.Read 30 Sep 2026 · outcometracker.com
Integrations
Listed connections include Emma, Constant Contact, bank or credit union accounts, Ascensus and TIAA 529 accounts, DownHome Loan Manager, SBA Nexus, and HUD 9902 reporting.Read 30 Sep 2026 · outcometracker.com
Security
The public-sector page states SOC 2 Type II, HIPAA-aligned controls, encryption in transit and at rest, role-based access, and full audit logs.Read 30 Sep 2026 · outcometracker.com
Support
The website says chat inquiries typically receive a reply within a few hours, and the pricing page describes same-day support from a U.S.-based team.Read 30 Sep 2026 · outcometracker.com
Headquarters
1400 Technology Drive, Harrisonburg, VA 22802, United StatesRead 28 Sep 2026 · outcometracker.com
Founded
2001Read 28 Sep 2026 · outcometracker.com
Browser requirements
The system requirements page lists Chrome 121 or higher, Firefox 115 or higher, and Microsoft Edge 121 or higher.Read 30 Sep 2026 · outcometracker.com
Case management
It supports configurable intake and eligibility screening, time-stamped case notes, service logs, goal plans, and referrals across programs.Read 30 Sep 2026 · outcometracker.com
Client portals
Clients can use secure, personalized portals to check in on goals, complete surveys, and view progress without downloading an app.Read 30 Sep 2026 · outcometracker.com
Company history
The About Us page identifies Outcome Tracker as NonProfitly’s flagship product and lists 2001 as its founding year.Read 30 Sep 2026 · outcometracker.com
Onboarding
The maker describes implementation support for program configuration, data import, surveys, logic models, dashboards, and team training.Read 30 Sep 2026 · outcometracker.com
Procurement and accessibility
The public-sector page says CJIS and FISMA documentation, WCAG 2.1 AA conformance and Section 508 documentation, VPATs, DPAs, and BAAs are available.Read 30 Sep 2026 · outcometracker.com
Reporting
The platform generates funder, grant, board, outcome, performance, and compliance reports, with exports to PDF, Excel, or Word.Read 30 Sep 2026 · outcometracker.com
Surveys
Teams can build surveys with validated instruments or custom questions, conditional logic, and skip patterns, and collect responses digitally, on paper, or with staff assistance.Read 30 Sep 2026 · outcometracker.com

Plans and prices

Plans $7,100 a year annually, depending on program scale and configuration Unlimited users · implementation and training included · same-day support of a U.S.-based team Read 30 Sep 2026 · outcometracker.com

Every Outcome Tracker plan and price →

Strong points and limits

Strong points

  • Configurable intake, case notes, goals, and referrals.
  • Clients can use secure portals without an app.
  • Surveys support conditional logic and skip patterns.
  • Reports export to PDF, Excel, or Word.
  • Unlimited users, implementation, and training are included.

Limits

  • No free plan is listed.
  • Annual pricing depends on program scale and configuration.
  • Browser requirements list minimum versions for supported browsers.

Who it suits

It suits nonprofit and public-sector teams managing client programs, outcomes, surveys, and funder or compliance reporting. Housing counselors and Children’s Savings Account program administrators are also listed audiences.

Verdict

Outcome Tracker links case management, mixed-format survey collection, and program reporting for organizations working across services. The annual price varies with configuration, and the stated browser minimums are relevant for deployment planning.

Where Specifiction places it

Alternatives to Outcome TrackerAll alternatives →