Incident IQ Facilities vs Infodeck
Incident IQ Facilities
incidentiq.comInfodeck
infodeck.ioSide by side
| Figure | Incident IQ Facilities | Infodeck |
|---|---|---|
| Price from | — | $20/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 4 |
| Spec score · School Facilities Management | 7.1 (#8) | 8.3 (#3) |
| Integrations | Incident IQ lists SIS integrations, and its Facilities page says SIS data can populate request details such as location and submitted information. | CSV import and export plus email and in-app notifications are supported; versioned REST API and webhooks are available on Pro and Enterprise plans. |
| Support | Facilities customers receive guidance from a dedicated Customer Success team during onboarding, configuration, and ongoing use, with iiQ Academy training and the iiQ Community also available. | Pricing lists help center access on Lite, Basic, and Pro, standard email support on Lite, and priority email support on Basic and Pro. |
Plans
Infodeck
- Lite$20 a month
- Basic$40 a month
- Pro$65 a month
- EnterprisePriced on request
In their own words
Incident IQ Facilities
Incident IQ Facilities has no write-up on Specifiction yet; its figures are above.
Infodeck
Infodeck is a facility operations platform for teams coordinating maintenance, service, and governance across sites. Its shared operating record covers work orders, asset management, preventive maintenance, inventory, SLA tracking, contractor records, permits, approvals, attendance, and audit trails. Service tools include fault reporting, room and desk booking, visitor management, forms, and checklists. People can submit faults by QR code, chat bot, email, or web form and follow them through a public link without logging in. Configured sensor thresholds can open work orders, and the platform describes native LoRaWAN Network Server integration. Technicians and approvers can use iOS and Android apps with offline mode, photo upload, push notifications, and closure confirmation. Infodeck runs on the web and offers an API; self-hosting is considered case by case. It has no free tier, and trial access starts through a demo flow. Lite is $20 USD/user/mo, Basic is $40 USD/user/mo, and Pro is $65 USD/user/mo, billed annually as listed; Enterprise pricing is custom.