Incident IQ Facilities

Spec sheet

Purpose

iiQ Facilities combines work orders, maintenance, and records in a centralized CMMS for K–12 school districts.Read 4 Oct 2026 · incidentiq.com

API

Incident IQ provides a RESTful API for developers to create custom integrations for district needs.Read 4 Oct 2026 · incidentiq.com

Integrations

Incident IQ lists SIS integrations, and its Facilities page says SIS data can populate request details such as location and submitted information.Read 4 Oct 2026 · incidentiq.com

Support

Facilities customers receive guidance from a dedicated Customer Success team during onboarding, configuration, and ongoing use, with iiQ Academy training and the iiQ Community also available.Read 4 Oct 2026 · incidentiq.com

Cost planning

Facilities teams can track time, labor, and parts costs to help forecast budgets and plan replacements.Read 4 Oct 2026 · incidentiq.com

Integration catalog

The maker's catalog lists 80 integrations overall and identifies 14 for iiQ Facilities.Read 4 Oct 2026 · incidentiq.com

Intended customers

Incident IQ describes iiQ Facilities as purpose-built for K–12 districts managing operations across multiple campuses.Read 4 Oct 2026 · incidentiq.com

Mobile facilities tools

The mobile app supports facilities work, including viewing service history, manuals, and ticket notes from a phone.Read 4 Oct 2026 · incidentiq.com

Preventive maintenance

Teams can create recurring inspections with checklists and reminders to support scheduled preventive maintenance.Read 4 Oct 2026 · incidentiq.com

Pricing limits

Pricing is aligned to student enrollment and has no added costs for users, requests, or assets; some partner integrations and premium applications may cost extra.Read 4 Oct 2026 · incidentiq.com

Records and audits

The product stores manuals, maintenance logs, inspection reports, and other building documentation in a searchable hub.Read 4 Oct 2026 · incidentiq.com

Reporting

Customizable reports and dashboards show workload, progress, priorities, and maintenance trends across buildings.Read 4 Oct 2026 · incidentiq.com

Work order routing

The system prioritizes and automatically routes work orders to technicians and tracks progress.Read 4 Oct 2026 · incidentiq.com

Plans and prices

Every Incident IQ Facilities plan and price →

Where Specifiction places it

• School Facilities Management#8 of 227.1
• IT Help Desk Software#38 of 497.4