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Infodeck

infodeck.io

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Spec score 8.3 #3 of 22 in School Facilities Management

What it is

Infodeck is a facility operations platform for teams coordinating maintenance, service, and governance across sites. Its shared operating record covers work orders, asset management, preventive maintenance, inventory, SLA tracking, contractor records, permits, approvals, attendance, and audit trails. Service tools include fault reporting, room and desk booking, visitor management, forms, and checklists. People can submit faults by QR code, chat bot, email, or web form and follow them through a public link without logging in. Configured sensor thresholds can open work orders, and the platform describes native LoRaWAN Network Server integration. Technicians and approvers can use iOS and Android apps with offline mode, photo upload, push notifications, and closure confirmation. Infodeck runs on the web and offers an API; self-hosting is considered case by case. It has no free tier, and trial access starts through a demo flow. Lite is $20 USD/user/mo, Basic is $40 USD/user/mo, and Pro is $65 USD/user/mo, billed annually as listed; Enterprise pricing is custom.

Spec sheet

Product
Infodeck is a facility operations platform for maintenance, service, and governance on a shared operating record.Read 30 Sep 2026 · infodeck.io
Audience
Infodeck describes its intended users as facility teams managing campuses, portfolios, venues, plants, and other service-heavy sites.Read 30 Sep 2026 · infodeck.io
Integrations
CSV import and export plus email and in-app notifications are supported; versioned REST API and webhooks are available on Pro and Enterprise plans.Read 30 Sep 2026 · infodeck.io
Security
The security page describes TLS 1.2 or higher in transit, AES-256 encryption at rest, OTP two-factor authentication, and role-based access controls.Read 30 Sep 2026 · infodeck.io
Compliance
Infodeck says its security practices are aligned with ISO 27001 and that its data handling is GDPR-aware.Read 30 Sep 2026 · infodeck.io
Support
Pricing lists help center access on Lite, Basic, and Pro, standard email support on Lite, and priority email support on Basic and Pro.Read 30 Sep 2026 · infodeck.io
Headquarters
SingaporeRead 28 Sep 2026 · infodeck.io
Founded
2022Read 28 Sep 2026 · infodeck.io
Data export
The security page states that users can export data in CSV, JSON, or XML, and the homepage describes CSV export and API access for records and attachments.Read 30 Sep 2026 · infodeck.io
Governance
Governance capabilities include contractor records, approvals, permits, workforce and attendance tracking, audit trails, and multi-site rollups.Read 30 Sep 2026 · infodeck.io
Hosting
The platform is cloud-hosted on AWS by default, with dedicated enterprise infrastructure available by request and self-hosting evaluated case by case.Read 30 Sep 2026 · infodeck.io
Intake
Requesters can submit faults through QR codes, chat bots, email, or web forms and receive a public tracking link without logging in.Read 30 Sep 2026 · infodeck.io
IoT
Configured sensor thresholds can open work orders, and the site describes native LoRaWAN Network Server integration.Read 30 Sep 2026 · infodeck.io
Maintenance
Maintenance tools include work orders, asset management, preventive maintenance, inventory, SLA tracking, and sensor-triggered work orders.Read 30 Sep 2026 · infodeck.io
Mobile
Infodeck offers iOS and Android apps for technicians and approvers, with photo upload, offline mode, push notifications, and closure confirmation.Read 30 Sep 2026 · infodeck.io
Service
Service capabilities include fault reporting, room and desk booking, visitor management, and forms and checklists.Read 30 Sep 2026 · infodeck.io
Trial and free plan
There is no free tier; trial access begins through the demo flow, mirrors the evaluated plan, and has no public signup form.Read 30 Sep 2026 · infodeck.io

Plans and prices

Lite $20 a month $20 USD/user/mo 1 site · 100 physical assets · 200/mo visitor check-ins · 5 IoT devices · 5 tracked workforce Read 30 Sep 2026 · infodeck.io
Basic $40 a month $40 USD/user/mo 3 sites · 500 physical assets · 1,000/mo visitor check-ins · 15 IoT devices · 25 tracked workforce Read 30 Sep 2026 · infodeck.io
Pro $65 a month $65 USD/user/mo 10 sites · 5,000 physical assets · 10,000/mo visitor check-ins · 50 IoT devices · 200 tracked workforce Read 30 Sep 2026 · infodeck.io
Enterprise Priced on request Custom Custom sites · custom physical assets · custom monthly volumes · custom tracked workforce · REST API included Read 30 Sep 2026 · infodeck.io

Every Infodeck plan and price →

Strong points and limits

Strong points

  • Fault requests can be tracked without logging in.
  • Sensor thresholds can open work orders.
  • Mobile apps include offline mode and photo upload.
  • CSV, JSON, and XML data exports are available.
  • Room, desk, and resource booking are supported.

Limits

  • There is no free tier.
  • Trial access begins through a demo flow.
  • Self-hosting is evaluated case by case.
  • Pro starts at $65 USD/user/mo, billed annually.

Who it suits

Infodeck suits facility teams managing campuses, portfolios, venues, plants, and other service-heavy sites. It may fit teams that need maintenance, service requests, and governance records across multiple sites.

Verdict

Infodeck brings maintenance, service, and governance tasks into one facility operations record, with mobile tools and sensor-triggered work orders. Buyers should account for the lack of a free tier, plan limits, and custom Enterprise pricing.

Where Specifiction places it

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