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SPECIFICTION
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Effigate

effigate.com

From $79/mo Free trial WebWindowsmacOSLinuxAPI
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Spec score 8.5 #6 of 23 in Sla Management

What it is

Effigate brings agile project delivery, contract-governed helpdesk support and end-to-end billing into one platform. Project management covers epics, stories, tasks, sprint boards, poker planning, velocity tracking and workload views. Its helpdesk supports priority-based SLA timers, L1/L2/L3 service levels, breach alerts, escalation rules and client visibility controls. Billing supports Fixed Price, Hourly, Bucket-Based and Scope-Based contracts, with rate cards fixed at activation and automated invoicing. Integrations listed include GitHub, GitLab, Gitea, Slack, Microsoft Teams, email, S3, Google Drive and Dropbox. The platform provides a tenant-scoped REST API, MCP-ready workflows, signed outbound webhooks and AI connections for OpenAI, Gemini and Grok. Effigate states that it uses schema-per-tenant isolation, AES-256-GCM encryption at rest, TLS 1.2 or higher in transit and append-only audit logs. Desktop Timer builds are available for macOS, Windows and Linux; screenshot capture modes can be set to full, blurred, silent or disabled under tenant policy. The 7-day free trial includes full access and requires no credit card. Professional costs $79 a month, billed monthly, for up to 25 users. Enterprise has custom pricing and unlimited users.

Spec sheet

Product
Effigate unifies agile project delivery, contract-governed helpdesk, and end-to-end billing in one platform.Read 2 Oct 2026 · effigate.com
Integrations
The pricing page lists GitHub, GitLab, Gitea, Slack, Microsoft Teams, email, S3, Google Drive, and Dropbox integrations.Read 2 Oct 2026 · effigate.com
Security
Effigate states that it uses schema-per-tenant isolation, AES-256-GCM encryption at rest, TLS 1.2 or higher in transit, and append-only audit logs.Read 2 Oct 2026 · effigate.com
Support
The pricing page lists email support among plan inclusions.Read 2 Oct 2026 · effigate.com
Founded
2024Read 28 Sep 2026 · effigate.com
API and AI
Effigate provides a tenant-scoped REST API, MCP-ready workflows, outbound webhooks with signed payloads, and AI connections including OpenAI, Gemini, and Grok.Read 2 Oct 2026 · effigate.com
Billing
Effigate supports Fixed Price, Hourly, Bucket-Based, and Scope-Based contracts, with rate cards frozen at activation and automated invoicing.Read 2 Oct 2026 · effigate.com
Company founding
Effigate's About page lists 2024 as its founding year.Read 2 Oct 2026 · effigate.com
Desktop platforms
Effigate Desktop Timer has downloadable builds for macOS, Windows, and Linux.Read 2 Oct 2026 · effigate.com
Helpdesk and SLAs
The helpdesk supports priority-based SLA timers, L1/L2/L3 support levels, breach alerts, escalation rules, and client visibility controls.Read 2 Oct 2026 · effigate.com
Notable limit
The Professional plan is listed for up to 25 users, while Enterprise is listed for unlimited users.Read 2 Oct 2026 · effigate.com
Privacy controls
Desktop Timer supports full, blurred, silent, or disabled screenshot capture modes governed by tenant policy.Read 2 Oct 2026 · effigate.com
Project management
Project tools include epics, stories, tasks, sprint boards, poker planning, velocity tracking, and workload views.Read 2 Oct 2026 · effigate.com
Target users
Effigate says it is built for IT services firms, digital agencies, managed service providers, and enterprise delivery teams.Read 2 Oct 2026 · effigate.com

Plans and prices

Free trial Free 7 days · full access during trial · no credit card required Read 2 Oct 2026 · effigate.com
Professional $79 a month Monthly Up to 25 users · SLA enforcement · contract billing · client portal · invoicing engine · rate card versioning Read 2 Oct 2026 · effigate.com
Enterprise Priced on request Custom Unlimited users · IP firewall rules · audit log export · SSO / SAML · dedicated onboarding · SLA uptime guarantee Read 2 Oct 2026 · effigate.com

Every Effigate plan and price →

Strong points and limits

Strong points

  • Combines project delivery, helpdesk and billing.
  • Supports multiple contract billing models.
  • Includes a tenant-scoped REST API.
  • Offers configurable screenshot capture modes.
  • Seven-day trial has full access and no card requirement.

Limits

  • Professional is limited to 25 users.
  • Enterprise pricing is custom.
  • Professional costs $79 a month.

Who it suits

Effigate targets IT services firms, digital agencies, managed service providers and enterprise delivery teams. It may suit teams coordinating project work, client support SLAs and contract billing in one platform.

Verdict

Effigate links project workflows with SLA-managed support and contract billing, while providing integrations and API access. The Professional plan has a 25-user cap; larger teams need the custom-priced Enterprise plan.

Where Specifiction places it

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