Maintainly
maintainly.com
What it is
Maintainly is a computerized maintenance management platform for preventive and reactive work orders, asset tracking, inventory, people, and analytics. Work orders can capture photos, meter readings, files, downtime, and other metrics. Preventive tasks can run on time-based schedules or meter readings, including triggers when readings exceed defined thresholds. Asset features include flexible hierarchies, QR labels, maintenance history, and geolocation tracking for movable assets.
Native iOS and Android apps support requesting, planning, assigning, and tracking work orders, and the platform is also available on the web. A REST API supports integration with ERP, business intelligence, analytics, and other software; usage is limited to 100 requests per minute for personal access tokens and third-party apps. Every plan includes live in-app chat, AWS hosting, dual-location backups, and SSL encryption. The Free plan includes unlimited work orders and mobile access. Small Business costs $12 per user / month, and Enterprise costs $24 per user / month. Timesheets and inventory are listed as separate add-ons at 5.00 USD and $7 per user / month, respectively. A 14-day trial is listed. The maker says it has elected not to be SOC 2 compliant at this stage.
Spec sheet
- Product
- Maintainly is a cloud CMMS for asset management, preventive and reactive work orders, maintenance requests, materials, time tracking and reporting.Read 15 Oct 2026 · maintainly.com
- API
- Maintainly provides a REST API covering work orders, assets, materials, inventory, checklists and timesheets.Read 15 Oct 2026 · maintainly.com
- Integrations
- The company recommends using its API for integrations with ERP, BI, analytics and other organizational systems.Read 15 Oct 2026 · help.maintainly.com
- Mobile apps
- Maintainly provides native iOS and Android mobile CMMS apps for requesting, planning, assigning and tracking work orders.Read 1 Oct 2026 · maintainly.com
- Security
- Pricing states AWS hosting, automatic dual-location backups and SSL encryption for all plans.Read 15 Oct 2026 · maintainly.com
- Support
- Live in-app chat is included on every plan; Small Business and Enterprise also receive screen-share access, while Enterprise adds priority support and an account manager.Read 15 Oct 2026 · maintainly.com
- Founded
- LinkedIn lists Maintainly's founding year as 2015.Read 15 Oct 2026 · linkedin.com
- API limit
- API usage is limited to 100 requests per minute for personal access tokens and third-party apps.Read 1 Oct 2026 · maintainly.com
- API technical details
- The API uses JSON over HTTPS with bearer tokens, public generated reference documentation, OpenAPI, pagination up to 100 rows and a 100-requests-per-minute token limit.Read 15 Oct 2026 · maintainly.com
- Asset hierarchy
- Assets can be organized in unlimited parent-child hierarchies with maintenance history and audit trails.Read 15 Oct 2026 · maintainly.com
- Asset tracking
- Maintainly supports flexible asset hierarchies, scannable QR labels, maintenance history and geolocation tracking of movable assets.Read 1 Oct 2026 · maintainly.com
- Checklists
- Checklists can be predefined or added ad hoc and attached to task templates and preventive jobs.Read 15 Oct 2026 · maintainly.com
- Company headquarters
- LinkedIn lists headquarters in San Diego, California, with an additional Melbourne, Victoria location.Read 15 Oct 2026 · linkedin.com
- Company size
- LinkedIn lists Maintainly as a privately held software-development company with 11–50 employees.Read 15 Oct 2026 · linkedin.com
- Corrective maintenance
- Users can create unscheduled work, assign work types, notify technicians and attach comments, photos and PDFs.Read 15 Oct 2026 · maintainly.com
- Data retention
- 3Floorsup says user data is retained for a maximum of 12 months after the user last used the software, after which it is automatically deleted unless an exception applies.Read 1 Oct 2026 · help.maintainly.com
- Deployment model
- Official pricing describes Maintainly as a hosted AWS solution; no self-hosting package is described on the pricing or developer pages.Read 15 Oct 2026 · maintainly.com
- Documentation
- API reference pages document endpoints, parameters, request and response fields and copyable cURL examples.Read 15 Oct 2026 · maintainly.com
- Geolocation
- Maintainly tracks movable-asset locations and supports geographic filtering of pending work.Read 15 Oct 2026 · maintainly.com
- Industries
- Maintainly says it serves industries including energy, healthcare, property management, government, agriculture, manufacturing, education, construction and hospitality.Read 1 Oct 2026 · maintainly.com
- Infrastructure
- The pricing comparison states that all plans include an AWS-hosted solution, automatic dual-location backups and SSL encryption.Read 1 Oct 2026 · maintainly.com
- Inventory
- The inventory module supports barcoding, purchase orders, receiving, backorders, warehouse transfers and cycle counts.Read 15 Oct 2026 · maintainly.com
- Limit: add-on cost
- Coast warns that higher-tier add-ons can raise the total price for smaller companies.Read 15 Oct 2026 · coastapp.com
- Limit: communication and calendar
- Coast could not find built-in real-time chat or a calendar view for all tasks in its testing.Read 15 Oct 2026 · coastapp.com
- Limit: customization
- GetApp reviewers want more personalization and shortcuts, while Coast says work-order fields themselves cannot be added or removed.Read 15 Oct 2026 · getapp.com
- Limit: mobile gaps
- Coast reports that the mobile app may lack desktop features, and Software Advice includes a review describing crashes and a thin mobile feature set.Read 15 Oct 2026 · coastapp.com
- Limit: repeated-task workflows
- GetApp summaries mention issues with bulk tasks, historical-task searching and assigning multiple users to one task.Read 15 Oct 2026 · getapp.com
- Notable news
- Maintainly announced a redesigned user interface in a LinkedIn update described as being posted eight months before the page crawl.Read 15 Oct 2026 · linkedin.com
- Praise: setup and value
- Coast praises quick onboarding and accessible pricing for small businesses.Read 15 Oct 2026 · coastapp.com
- Praise: support
- Capterra's rating breakdown gives customer service 4.5 out of 5, and Coast reports responsive support.Read 15 Oct 2026 · capterra.com
- Praise: usability
- GetApp reviewers repeatedly describe Maintainly as easy to use, straightforward to set up and less complicated than other systems.Read 15 Oct 2026 · getapp.com
- Preventive maintenance
- Preventive tasks can be generated from schedules or meter readings, including threshold-triggered automations.Read 15 Oct 2026 · maintainly.com
- QR labels
- The mobile app scans asset QR labels to open history or create a new job.Read 15 Oct 2026 · maintainly.com
- Rating on Apple App Store
- 3.7 out of 5 from 3 ratingsRead 15 Oct 2026 · apps.apple.com
- Rating on Capterra
- 4.2 out of 5 from 66 reviewsRead 15 Oct 2026 · capterra.com
- Rating on G2
- G2 says there are not enough Maintainly reviews to provide buying insight.Read 15 Oct 2026 · g2.com
- Rating on GetApp
- 4.2 out of 5 from 66 reviewsRead 15 Oct 2026 · getapp.com
- Rating on Google Play
- 3.8 out of 5 from 12 reviewsRead 15 Oct 2026 · play.google.com
- Rating on Software Advice
- 4.2 out of 5 from 66 reviewsRead 15 Oct 2026 · softwareadvice.com
- Reporting
- Standard reporting covers work performed, asset performance, downtime, MTBF, root-cause analysis, inventory and technician performance.Read 15 Oct 2026 · maintainly.com
- Security partners
- Maintainly says its cloud infrastructure runs on AWS, whose cited controls include SOC 2 Type 2 and ISO 27001 certifications.Read 15 Oct 2026 · help.maintainly.com
- Setup
- Maintainly says most teams are live within minutes and only about 2% of customers need formal training.Read 1 Oct 2026 · maintainly.com
- SOC 2
- 3Floorsup states that it has elected not to be SOC 2 compliant at this stage.Read 1 Oct 2026 · help.maintainly.com
- Status
- Maintainly's status page currently reports no problems detected and 99.992% uptime over the preceding 60 days.Read 15 Oct 2026 · status.maintainly.com
- System requirement
- The iOS app requires iOS 15.1 or later; its Mac version requires macOS 12.0 or later on Apple silicon.Read 15 Oct 2026 · apps.apple.com
- Teams and reach
- The homepage says more than 1,200 maintenance teams in over 110 countries use Maintainly.Read 15 Oct 2026 · maintainly.com
- Timesheets
- Timesheets can auto-populate from work-order data and capture overtime, allowances and payroll-export information.Read 15 Oct 2026 · maintainly.com
- Work orders
- Users can document photos, meter readings, file uploads, downtime and other metrics in preventive or reactive work orders.Read 1 Oct 2026 · maintainly.com
- Work-order approvals
- Work-order approval is included in Small Business and Enterprise plans.Read 15 Oct 2026 · maintainly.com
Plans and prices
Free Free user / month Unlimited work orders · Mobile CMMS app · Repeating work orders · Checklists · Meter readings · Task templates · Unlimited request users · Asset QR labels Read 1 Oct 2026 · maintainly.com
Free Free per user / month unlimited work orders · mobile CMMS app · repeating work orders · checklists · meter readings · task templates · unlimited request users · asset QR labels Read 15 Oct 2026 · maintainly.com
Timesheets Add-on $5 a month user / month Auto-populate timesheets with work order data · Capture non-work-order hours · Overtime · Banked hours & allowances · Timesheet approvals Read 1 Oct 2026 · maintainly.com
Timesheets Add-on $5 a month per user / month auto-populated timesheets · non-work-order hours · overtime · banked hours · allowances · timesheet approvals Read 15 Oct 2026 · maintainly.com
Inventory Add-on $7 a month per user / month spare-part inventory management · inventory barcoding · cycle counts · purchase orders and stock transfers · shipments and backorders Read 15 Oct 2026 · maintainly.com
Inventory Add-on $7 a month user / month Spare part inventory management · Inventory barcoding · Cycle counts · Purchase orders & stock transfers · Stock shipments and backorders Read 1 Oct 2026 · maintainly.com
Small Business $12 a month per user / month unlimited work orders · unlimited audit trail · unlimited work requests · unlimited checklists · work-order approval · custom asset and parts fields Read 15 Oct 2026 · maintainly.com
Small Business $12 a month user / month Unlimited work orders · Unlimited audit trail · Unlimited work requests · Unlimited checklists · Work order approval · Custom fields (assets & parts) Read 1 Oct 2026 · maintainly.com
Enterprise $24 a month per user / month unlimited work orders · unlimited preventative maintenance · unlimited reports · API access · dedicated account manager · priority support Read 15 Oct 2026 · maintainly.com
Enterprise $24 a month user / month Unlimited work orders · Unlimited preventative maintenance · Unlimited reports · API access · Dedicated account manager · Priority support Read 1 Oct 2026 · maintainly.com
Strong points and limits
Strong points
- Preventive tasks can trigger from time or meter readings.
- Tracks movable assets with geolocation and QR labels.
- Native iOS and Android work-order apps.
- Free plan includes unlimited work orders.
- Live in-app chat is included on every plan.
Limits
- API usage is limited to 100 requests per minute.
- The maker says it is not SOC 2 compliant.
- Inventory and timesheets are separate paid add-ons.
Who it suits
Maintainly may suit maintenance teams that need to schedule work, track assets, and manage work orders from mobile apps. Its API and listed industry coverage may also fit organizations integrating maintenance data with other systems.
Verdict
Maintainly covers work orders, preventive maintenance, asset records, and mobile workflows, with API access on Enterprise. Consider the API limit and stated SOC 2 status when assessing it for your organization.
Where Specifiction places it
- School Facilities Management#1 of 228.9
- Equipment Maintenance Software#2 of 249.1
- CMMS Software#4 of 379.0
Alternatives to MaintainlyAll alternatives →
FMX 7.9 Visit 
eWorkOrders From $380/mo 7.7 Visit