Incident IQ Facilities vs Maintainly
Incident IQ Facilities
incidentiq.com
Maintainly
maintainly.comSide by side
| Figure | Incident IQ Facilities | Maintainly |
|---|---|---|
| Price from | — | $5/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 10 |
| Spec score · School Facilities Management | 7.1 (#8) | 8.9 (#1) |
| API | Incident IQ provides a RESTful API for developers to create custom integrations for district needs. | Maintainly provides a REST API covering work orders, assets, materials, inventory, checklists and timesheets. |
| Integrations | Incident IQ lists SIS integrations, and its Facilities page says SIS data can populate request details such as location and submitted information. | The company recommends using its API for integrations with ERP, BI, analytics and other organizational systems. |
| Preventive maintenance | Teams can create recurring inspections with checklists and reminders to support scheduled preventive maintenance. | Preventive tasks can be generated from schedules or meter readings, including threshold-triggered automations. |
| Reporting | Customizable reports and dashboards show workload, progress, priorities, and maintenance trends across buildings. | Standard reporting covers work performed, asset performance, downtime, MTBF, root-cause analysis, inventory and technician performance. |
| Support | Facilities customers receive guidance from a dedicated Customer Success team during onboarding, configuration, and ongoing use, with iiQ Academy training and the iiQ Community also available. | Live in-app chat is included on every plan; Small Business and Enterprise also receive screen-share access, while Enterprise adds priority support and an account manager. |
Plans
Maintainly
- FreeFree
- FreeFree
- Timesheets Add-on$5 a month
- Timesheets Add-on$5 a month
- Inventory Add-on$7 a month
- Inventory Add-on$7 a month
- Small Business$12 a month
- Small Business$12 a month
- Enterprise$24 a month
- Enterprise$24 a month
In their own words
Incident IQ Facilities
Incident IQ Facilities has no write-up on Specifiction yet; its figures are above.
Maintainly
Maintainly is a computerized maintenance management platform for preventive and reactive work orders, asset tracking, inventory, people, and analytics. Work orders can capture photos, meter readings, files, downtime, and other metrics. Preventive tasks can run on time-based schedules or meter readings, including triggers when readings exceed defined thresholds. Asset features include flexible hierarchies, QR labels, maintenance history, and geolocation tracking for movable assets.
Native iOS and Android apps support requesting, planning, assigning, and tracking work orders, and the platform is also available on the web. A REST API supports integration with ERP, business intelligence, analytics, and other software; usage is limited to 100 requests per minute for personal access tokens and third-party apps. Every plan includes live in-app chat, AWS hosting, dual-location backups, and SSL encryption. The Free plan includes unlimited work orders and mobile access. Small Business costs $12 per user / month, and Enterprise costs $24 per user / month. Timesheets and inventory are listed as separate add-ons at 5.00 USD and $7 per user / month, respectively. A 14-day trial is listed. The maker says it has elected not to be SOC 2 compliant at this stage.