Incidental vs xMatters
Incidental
incidental.dev
xMatters
xmatters.comSide by side
| Figure | Incidental | xMatters |
|---|---|---|
| Price from | — | $15/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 0 | 4 |
| Spec score · Incident Management Software | 7.1 (#25) | 8.6 (#8) |
| Incident management | Teams can manage incidents through Slack or the Incidental UI. | The platform supports collaborative response, adaptive team scaling, incident data review and automated resolution workflows. |
| Purpose | Incidental describes itself as open source incident management software. | xMatters is incident management software aligning DevOps, SREs, and operations teams around automated workflows to deliver reliable products at scale. |
| Support | The support page directs users to email [email protected] for support requests. | The pricing page lists 24x7 online knowledge-base and community access, with phone and email support varying by paid tier. |
Plans
xMatters
- FreeFree
- Starter (Essentials)$15 a month
- Base (Standard)$39 a month
- AdvancedPriced on request
In their own words
Incidental
Incidental has no write-up on Specifiction yet; its figures are above.