Skip to content
SPECIFICTION
Get listed

Incidental

incidental.dev

WebSelf-hosted
Visit incidental.dev
Spec score 7.1 #25 of 29 in Incident Management Software

Spec sheet

Purpose
Incidental describes itself as open source incident management software.Read 4 Oct 2026 · incidental.dev
Product
Incidental describes itself as an open-source incident management platform for declaring, managing, and resolving incidents.Read 9 Oct 2026 · github.com
Support
The support page directs users to email [email protected] for support requests.Read 9 Oct 2026 · incidental.dev
License
The project says it is licensed under the MIT License.Read 4 Oct 2026 · github.com
Availability
The terms say maintenance may cause temporary suspensions of up to about one hour per month, described as about 99.9% availability.Read 4 Oct 2026 · incidental.dev
Customization
The README lists custom severities, fields, incident types, and response roles.Read 9 Oct 2026 · github.com
Data handling
The privacy policy says payment information is handled by Stripe and sent directly to the payment provider, and that Incidental does not have access to it.Read 9 Oct 2026 · incidental.dev
Data location
The privacy policy says personal data may be stored and processed in the United Kingdom or other countries where Incidental or its service providers maintain facilities.Read 9 Oct 2026 · incidental.dev
Features
The project lists custom severities, fields, incident types, and roles among its features.Read 4 Oct 2026 · github.com
Incident management
Teams can manage incidents through Slack or the Incidental UI.Read 4 Oct 2026 · incidental.dev
Open-source license
The repository says the project is licensed under the MIT License.Read 9 Oct 2026 · github.com
Payment data
The privacy policy says Stripe handles payment information and Incidental does not have access to it.Read 4 Oct 2026 · incidental.dev
Privacy and security
The privacy policy says Incidental uses access controls, availability and disaster recovery processes, and regular vulnerability testing.Read 4 Oct 2026 · incidental.dev
Security and resilience
The privacy policy says Incidental uses physical and logical access controls and conducts regular testing to identify and address vulnerabilities.Read 9 Oct 2026 · incidental.dev
Self-hosting
The README provides local setup instructions using Docker, Docker Compose, pnpm, and Node.js 18, and describes configuring hosted backend and frontend URLs.Read 9 Oct 2026 · github.com
Slack access
The terms say customers must have a valid Slack account and authorize Incidental to access their Slack workspace.Read 4 Oct 2026 · incidental.dev
Slack workflow
Teams can declare and manage incidents within Slack, and the homepage says incidents can also be managed from the Incidental UI.Read 9 Oct 2026 · incidental.dev
Status pages
Incidental offers customizable status pages for sharing incident status with stakeholders; the homepage says these help manage customer expectations.Read 9 Oct 2026 · github.com
Web interface
The project README lists a web UI for managing incidents.Read 9 Oct 2026 · github.com
Workflows
The README labels custom incident workflows as coming soon.Read 9 Oct 2026 · github.com

Where Specifiction places it

Alternatives to IncidentalAll alternatives →