Incido vs Spike.sh
Incido
incido.appSpike.sh
spike.shSide by side
| Figure | Incido | Spike.sh |
|---|---|---|
| Price from | €19/mo | $7/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · On-Call Scheduling Software | 8.1 (#11) | 8.2 (#10) |
| Data location | The privacy policy states that data is processed and stored in Sweden (EEA). | Spike says its production infrastructure and databases are hosted in the United States, and its personnel access production systems from India. |
| Headquarters | Luzern, Switzerland | Pune, Maharashtra, India |
| Integrations | The integrations page lists Grafana alerts, Pingdom checks, inbound and outbound webhooks, and REST API; Slack notifications are marked beta. | Spike says it connects to 80+ monitoring tools, cloud platforms, and error trackers, including Datadog, Prometheus, Grafana, Sentry, Slack, and Microsoft Teams. |
| On-call | On-call includes schedules, rotation layers, overrides, escalation policies, and shift verification starting with Starter. | On-call schedules and escalation policies route alerts to responders through channels including phone, SMS, Slack, and the mobile app. |
| Security | The privacy policy says Incido uses TLS encryption, encryption at rest, role-based access control, and regular security monitoring. | Spike says data is encrypted at rest with AES-256, traffic uses TLS and HSTS, production access is limited, and backups are encrypted. |
| Status pages | Status pages support branding, real-time updates, subscriber email notifications, component health, and scheduled maintenance. | Status pages support custom domains, private access, an embeddable live widget, incident history, planned maintenance, and subscriber updates by email, Slack, RSS, or Atom. |
Plans
Incido
- Starter€19 a month
- Pro€89 a month
- Business€249 a month
- EnterprisePriced on request
In their own words
Spike.sh
Spike.sh is an incident-management and alerting service for calling responders when systems fail, then helping teams triage, fix, and close incidents. It groups and de-duplicates alerts, detects duplicate incidents and recoveries, and uses AI to draft titles and suggest severity and priority. On-call schedules and escalation policies route alerts through phone, SMS, Slack, or the mobile app; MCP connections support AI clients and agents. Status pages can use custom domains or private access and include live widgets, incident history, planned maintenance, and subscriber updates by email, Slack, RSS, or Atom. Spike says it connects to more than 80 monitoring tools, cloud platforms, and error trackers. Standard costs $7.00 per user per month and includes 100 total phone and SMS alerts, one one-person schedule, one central number, and five incoming calls monthly. Business is $14.00 per user per month with unlimited phone and SMS alerts, multiple teams, unlimited schedules, and unlimited live call routing. Enterprise pricing is by contact. There is no free plan; a 14-day trial is available.