Infobip Conversations vs MyOperator
Infobip Conversations
infobip.com
MyOperator
myoperator.comSide by side
| Figure | Infobip Conversations | MyOperator |
|---|---|---|
| Price from | $530/mo | ₹500/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 10 |
| Spec score · WhatsApp Customer Service Software | 7.9 (#19) | 8.9 (#5) |
| Analytics | The contact center offers real-time and historical dashboards for agent performance, queue wait times, resolution rates, and CSAT, plus conversation transcripts and logs. | The platform offers unified dashboards and reporting across calls, WhatsApp and human/AI activity. |
| Founded | 2006 | MyOperator says its journey began in 2011 as a bootstrapped cloud-telephony venture. |
| Headquarters | London, United Kingdom | The company lists Noida, Uttar Pradesh, India as headquarters. |
| Integrations | The Infobip Exchange lists Salesforce, HubSpot, Jira, Shopify, and ServiceNow among its platforms and identifies Conversations as a cloud contact center capability. | The integration catalog lists Shopify, Zoho CRM, Bigin, Zoho Recruit, Zoho PhoneBridge, Freshdesk, LeadSquared, SalezShark, Truecaller, Bulk SMS API, Zoho Desk and API/webhooks. |
Plans
MyOperator
- Sedan₹5,000 a month
- SUV₹15,000 a month
- EnterprisePrice not published
- 1800 Toll-Free add-on₹500 a month
- Auto-Dialer add-on₹700 a month
- Truecaller Business add-on₹30,000 a month
- Sedan₹60,000 a year
- SUV₹180,000 a year
- AI TeamPriced on request
- Enterprise PlanPriced on request
In their own words
Infobip Conversations
Infobip Conversations has no write-up on Specifiction yet; its figures are above.
MyOperator
MyOperator brings cloud calling, WhatsApp, and AI chat and voice bots into one customer communication platform. Its calling tools include IVR, virtual numbers, outbound dialers, call tracking, recordings, and smart routing. The WhatsApp suite uses the official WhatsApp Business API for automation, campaigns, broadcasts, shared inboxes, and handovers between agents. AI bots can provide first responses, qualify leads, and route conversations to people while retaining context. The service is available on Android, iOS, and the web, with API access, and listed integrations include Shopify, Zoho products, Freshdesk, LeadSquared, and others. MyOperator describes AWS-hosted infrastructure, VPC isolation, and 128-bit SSL encryption, and says its information security management system is ISO/IEC 27001:2013 certified. There is no free plan, but a limited-feature sandbox trial is available. Sedan costs ₹5,000/mo (annual) and SUV costs ₹15,000/mo (annual); plans are billed yearly, GST applies, and Meta charges are additional.