Infodeck vs Xurrent Service Level Management
Infodeck
infodeck.ioXurrent Service Level Management
xurrent.comSide by side
| Figure | Infodeck | Xurrent Service Level Management |
|---|---|---|
| Price from | $20/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 5 |
| Spec score · Sla Management | 8.6 (#4) | 7.0 (#12) |
| Audience | Infodeck describes its intended users as facility teams managing campuses, portfolios, venues, plants, and other service-heavy sites. | The pricing page positions Xurrent for corporate IT organizations and managed service providers, including SMBs, enterprises and MSPs. |
| Founded | 2022 | 2010 |
| Headquarters | Singapore | Santa Barbara, California, USA |
| Integrations | CSV import and export plus email and in-app notifications are supported; versioned REST API and webhooks are available on Pro and Enterprise plans. | Xurrent offers GraphQL, REST, Bulk, Events, Mail and Webhooks APIs plus a Workato connector, SSO, JIT provisioning and SCIM provisioning. |
| Support | Pricing lists help center access on Lite, Basic, and Pro, standard email support on Lite, and priority email support on Basic and Pro. | Xurrent advertises product support 24/7 and provides a developer support route through in-product requests or support email. |
Plans
Infodeck
- Lite$20 a month
- Basic$40 a month
- Pro$65 a month
- EnterprisePriced on request
Xurrent Service Level Management
- CorporatePriced on request
- EnterprisePriced on request
- MSP CorporatePriced on request
- MSP EnterprisePriced on request
- StarterPriced on request
In their own words
Infodeck
Infodeck is a facility operations platform for teams coordinating maintenance, service, and governance across sites. Its shared operating record covers work orders, asset management, preventive maintenance, inventory, SLA tracking, contractor records, permits, approvals, attendance, and audit trails. Service tools include fault reporting, room and desk booking, visitor management, forms, and checklists. People can submit faults by QR code, chat bot, email, or web form and follow them through a public link without logging in. Configured sensor thresholds can open work orders, and the platform describes native LoRaWAN Network Server integration. Technicians and approvers can use iOS and Android apps with offline mode, photo upload, push notifications, and closure confirmation. Infodeck runs on the web and offers an API; self-hosting is considered case by case. It has no free tier, and trial access starts through a demo flow. Lite is $20 USD/user/mo, Basic is $40 USD/user/mo, and Pro is $65 USD/user/mo, billed annually as listed; Enterprise pricing is custom.
Xurrent Service Level Management
Xurrent Service Level Management has no write-up on Specifiction yet; its figures are above.