Infraon ITSM vs TOPdesk

Infraon ITSM

6.7 #25 in IT Problem Management Software

About Infraon ITSM

TOPdesk

6.9 #30 in IT Knowledge Base Software

About TOPdesk
Infraon ITSMTOPdesk
Free planNoNo
Free trialYesYes
Paid from$19/mo£51/mo
Platformsapi, self-hosted, WebAndroid, api, iOS, self-hosted, Web
Free planNoNo
Paid from19 /user/mo
Root-cause analysisYes
Known-error databaseYes
Workaround trackingYes
Permanent-fix trackingYes
Deployment optionshybrid
SLA managementYes
IT asset managementYes
Knowledge baseYes
Asset managementYes
Approval workflowsYes
Employee portalYes
Single sign-onYes
Mobile appsYes

Listed together in Best IT Problem Management Software