Inline Manual vs Newired
Inline Manual
inlinemanual.com
Newired
newired.comSide by side
| Figure | Inline Manual | Newired |
|---|---|---|
| Price from | $3/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| API | Yes | — |
| Self-hosted | Yes | Yes |
| Plans published | 7 | 3 |
| Spec score · Digital Adoption Platforms | 8.9 (#4) | 7.5 (#23) |
| Headquarters | London, England | Italy and Czech Republic |
| Integrations | Documented integrations include Google Analytics, Google Tag Manager, Mixpanel, Heap, Intercom, Kissmetrics, Marketo, Segment and Woopra. | The CRM platforms listed for Newired include Salesforce, Microsoft Dynamics 365, HubSpot, SAP CX / SAP CRM, Oracle Sales Cloud, NetSuite CRM and Zoho CRM. |
| Security | The security page states that Inline Manual is ISO 27001:2014 certified and that its servers are hosted on Google Cloud Platform in Belgium and the UK. | Newired states it is ISO 27001 certified and that hosted customers use SOC 2/SOC 3 compliant hosting providers. |
| Support | The pricing comparison lists community forums and a knowledgebase, weekday 24/5 email support, and screenshare troubleshooting upon availability. | All plans include access to the support team, maintenance and updates, deployment and operations assistance, and usage guidance. |
Plans
Inline Manual
- Employee adoption$3 a month
- iFrames Support add-on$129 a month
- Standard Pro$158 a month
- Standalone Player add-on$199 a month
- Priority Support add-on$289 a month
- Product Adoption Audit$399, paid once
- EnterprisePriced on request
Newired
- EnterprisePriced on request
- FoundationPriced on request
- ScalePriced on request
In their own words
Inline Manual
Inline Manual has no write-up on Specifiction yet; its figures are above.