Newired
newired.com
Spec sheet
- Purpose
- Newired provides contextual, in-app guidance to help users complete tasks and follow processes in enterprise applications.Read 9 Oct 2026 · newired.com
- Deployment
- Plans include private hosting, and the Scale tier adds fully on-premise deployment.Read 9 Oct 2026 · newired.com
- Integrations
- The CRM platforms listed for Newired include Salesforce, Microsoft Dynamics 365, HubSpot, SAP CX / SAP CRM, Oracle Sales Cloud, NetSuite CRM and Zoho CRM.Read 9 Oct 2026 · newired.com
- Security
- Newired states it is ISO 27001 certified and that hosted customers use SOC 2/SOC 3 compliant hosting providers.Read 9 Oct 2026 · newired.com
- Support
- All plans include access to the support team, maintenance and updates, deployment and operations assistance, and usage guidance.Read 9 Oct 2026 · newired.com
- Headquarters
- Italy and Czech RepublicRead 28 Sep 2026 · newired.com
- AI capability
- Scale includes Newired Virgil machine-learning guidance, while Enterprise adds advanced AI-driven scenarios and conversational assistance.Read 9 Oct 2026 · newired.com
- Analytics limit
- Adoption analytics start at Scale and are available with multi-year subscriptions.Read 9 Oct 2026 · newired.com
- Browser extension
- A Chrome and Edge browser extension is available as a deployment method for connecting guidance to target applications.Read 9 Oct 2026 · support.newired.com
- Content authoring
- The Newired Editor lets teams create and manage guidance without coding.Read 9 Oct 2026 · newired.com
- Guidance tools
- Its guidance includes step-by-step Journeys, contextual Tips, product tours, announcements and tooltips.Read 9 Oct 2026 · newired.com
- License model
- Licensing is based on tokens, with each token enabling one user in one application; applications, guidance content, editors and administrators are unlimited across plans.Read 9 Oct 2026 · newired.com
- Privacy controls
- Newired says customers can choose whether to collect data, what type of data to collect, and where it is stored.Read 9 Oct 2026 · newired.com
- Supported applications
- Newired is designed to work across web-based applications, including Salesforce, Microsoft Dynamics 365, HubSpot, SAP CRM and Oracle Sales Cloud.Read 9 Oct 2026 · newired.com
- Who it is for
- Foundation is presented for onboarding or department-level initiatives, Scale for multi-application teams, and Enterprise for business-critical organization-wide enablement.Read 9 Oct 2026 · newired.com
Plans and prices
Enterprise Priced on request 5,000–25,000+ user tokens · advanced AI scenarios · conversational assistance and chatbots · knowledge base integration · automated translations · enterprise-scale governance and insights Read 9 Oct 2026 · newired.com
Foundation Priced on request 100–500 user tokens · unlimited applications, journeys, tips, editors and administrators · test/stage/production environments · private hosting Read 9 Oct 2026 · newired.com
Scale Priced on request 500–5,000 user tokens · Foundation capabilities · on-premise option · analytics and usage insights available with multi-year subscriptions Read 9 Oct 2026 · newired.com
Where Specifiction places it
- Digital Adoption Platforms#23 of 297.5