Inline Manual vs StepBeam
Inline Manual
inlinemanual.com
StepBeam
stepbeam.comSide by side
| Figure | Inline Manual | StepBeam |
|---|---|---|
| Price from | $3/mo | $10.33/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 7 | 5 |
| Spec score · Customer Onboarding Software | 8.8 (#3) | 8.5 (#5) |
| Spec score · Product Adoption Software | 8.9 (#4) | 8.6 (#6) |
| Spec score · Onboarding Bots | 9.0 (#4) | 8.7 (#5) |
| Analytics | Analytics show walkthrough performance, user completion stages, drop-off points and third-party analytics exports. | Analytics include funnel analysis, cohort tracking and feature-adoption metrics. |
| Integrations | Documented integrations include Google Analytics, Google Tag Manager, Mixpanel, Heap, Intercom, Kissmetrics, Marketo, Segment and Woopra. | GetApp lists Zapier and Slack as StepBeam integrations. |
| Licence | The terms describe Inline Manual as proprietary hosted software and grant customers limited subscription rights rather than ownership. | The terms state that StepBeam software, documentation and underlying technology remain the exclusive property of QLTY Consulting AB, indicating proprietary licensing. |
| Rating on Capterra | 4.3 out of 5 from 3 reviews | 0.0 out of 5 from 0 reviews. |
| Rating on GetApp | 4.3 out of 5 from 3 reviews | 0.0 out of 5 from 0 reviews. |
| Security | The security page states that Inline Manual is ISO 27001:2014 certified and that its servers are hosted on Google Cloud Platform in Belgium and the UK. | The privacy policy lists TLS encryption in transit, access controls, regular security reviews and secure development practices. |
| Self-hosting | The player can be implemented on-premise, including a standalone offline player option. | The reviewed official pages describe a hosted SaaS dashboard and embeddable SDK, with no self-hosting option stated. |
| Support | The pricing comparison lists community forums and a knowledgebase, weekday 24/5 email support, and screenshare troubleshooting upon availability. | GetApp lists email/help-desk, FAQs/forum and knowledge-base support, with documentation as a training option. |
| What it does | Inline Manual is a digital adoption platform for in-app walkthroughs, tooltips, checklists, announcements and help content. | StepBeam is a SaaS product-adoption platform for creating in-app guides, walkthroughs, checklists, surveys and engagement analytics. |
Plans
Inline Manual
- Employee adoption$3 a month
- iFrames Support add-on$129 a month
- Standard Pro$158 a month
- Standalone Player add-on$199 a month
- Priority Support add-on$289 a month
- Product Adoption Audit$399, paid once
- EnterprisePriced on request
StepBeam
- FreeFree
- Growth$124 a year
- Growth$124 a month
- Business$319 a year
- Business$319 a month
In their own words
Inline Manual
Inline Manual has no write-up on Specifiction yet; its figures are above.
StepBeam
StepBeam is a product adoption platform for building interactive in-app guidance and onboarding. Teams can create tooltips, modals, banners, hotspots, lightboxes and polls, then target them by role, plan, behavior, URL or custom attributes. Checklists and onboarding flows track progress and send reminders. In-app NPS surveys can be scheduled, with trend tracking and automated follow-ups; analytics include funnels, cohorts and feature adoption. AI translation supports more than 50 languages. Its gzipped SDK is smaller than 30KB and works with React, Vue, Angular or plain JavaScript. StepBeam provides a REST API and SDKs; requests use an API key and are limited to 1,000 per minute per key. It is available on web and through an API. There is a free plan and a 30-day trial; paid plans start at $124/mo (annual). The operator, QLTY Consulting AB, says it is GDPR-compliant, stores data in the EU and does not sell user information.