Inline Manual vs Tooltip.io
Inline Manual
inlinemanual.comTooltip.io
tooltip.ioSide by side
| Figure | Inline Manual | Tooltip.io |
|---|---|---|
| Price from | $3/mo | $249/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 7 | 2 |
| Spec score · User Onboarding Software | 8.8 (#5) | 7.8 (#18) |
| Analytics | Analytics show walkthrough performance, user completion stages, drop-off points and third-party analytics exports. | The product tracks campaign engagement and performance in real time and allows performance data export. |
| Company history | The official homepage says the product has been built since 2012 and is used by more than 500 companies. | Tooltip says it began working on the product in 2015 and released its first version in late summer. |
| Founded | 2012 | 2015 |
| Installation | Deployment requires a Chrome authoring extension plus a short JavaScript player snippet installed in the target application. | The site says Tooltip can be installed by copy-pasting its script or through Google Tag Manager. |
| Product | Inline Manual is a Digital Adoption Platform for creating interactive walkthroughs, tooltips, and support articles inside a customer’s app. | Tooltip is an in-app messaging suite for the web aimed at onboarding users, educating customers, and running in-product marketing. |
| Security | The security page states that Inline Manual is ISO 27001:2014 certified and that its servers are hosted on Google Cloud Platform in Belgium and the UK. | Tooltip says it is ISO 27001 compliant, stores data in US AWS data centers with backups kept for 30 days, and conducts annual third-party security audits. |
| Support | The pricing comparison lists community forums and a knowledgebase, weekday 24/5 email support, and screenshare troubleshooting upon availability. | The homepage lists friendly support on Pro, priority support and an SLA on Enterprise, and offers contact by email at [email protected]. |
Plans
Inline Manual
- Employee adoption$3 a month
- iFrames Support add-on$129 a month
- Standard Pro$158 a month
- Standalone Player add-on$199 a month
- Priority Support add-on$289 a month
- Product Adoption Audit$399, paid once
- EnterprisePriced on request
In their own words
Inline Manual
Inline Manual has no write-up on Specifiction yet; its figures are above.