Inline Manual vs Userflow
Inline Manual
inlinemanual.comUserflow
userflow.comSide by side
| Figure | Inline Manual | Userflow |
|---|---|---|
| Price from | $3/mo | $240/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 7 | 7 |
| Spec score · In App Messaging | 8.9 (#2) | 7.8 (#12) |
| Spec score · Customer Onboarding Software | 8.8 (#3) | 7.7 (#20) |
| Spec score · Product Adoption Software | 8.9 (#4) | 7.7 (#24) |
| Spec score · Digital Adoption Platforms | 8.9 (#4) | 7.9 (#13) |
| Spec score · Onboarding Bots | 9.0 (#4) | 7.8 (#14) |
| Spec score · User Onboarding Software | 8.8 (#5) | 7.7 (#21) |
| Spec score · Software Tutorials | 8.9 (#5) | 7.7 (#20) |
| Analytics | Analytics show walkthrough performance, user completion stages, drop-off points and third-party analytics exports. | Product Adoption Insights provides charts, funnels, and dashboards to track in-app experience engagement and completion. |
| Founded | 2012 | 2018 |
| Headquarters | London, England | San Francisco, California, USA |
| Integrations | Documented integrations include Google Analytics, Google Tag Manager, Mixpanel, Heap, Intercom, Kissmetrics, Marketo, Segment and Woopra. | The integrations page lists Salesforce, Segment, Mixpanel, Slack, Heap, HubSpot, Intercom, Zendesk, Amplitude, LogRocket, RudderStack, and Zapier. |
| Security | The security page states that Inline Manual is ISO 27001:2014 certified and that its servers are hosted on Google Cloud Platform in Belgium and the UK. | Userflow says it meets SOC 2 Type II, ISO 27001, and GDPR standards and hosts encrypted data on Google Cloud Platform. |
| Support | The pricing comparison lists community forums and a knowledgebase, weekday 24/5 email support, and screenshare troubleshooting upon availability. | Plans include live chat and email support; Studio includes priority support and Quickstart Onboarding, while Enterprise adds a support SLA. |
| Trial | The free trial lasts 14 days, requires no credit card, and access to content and sites is restricted after the trial unless a subscription is set up. | Essentials or Studio can be tried free for 14 days without a credit card. |
Plans
Inline Manual
- Employee adoption$3 a month
- iFrames Support add-on$129 a month
- Standard Pro$158 a month
- Standalone Player add-on$199 a month
- Priority Support add-on$289 a month
- Product Adoption Audit$399, paid once
- EnterprisePriced on request
Userflow
- Adoption StudioPriced on request
- Adoption Studio (annual billing)Priced on request
- Adoption Agent add-onPriced on request
- Adoption Agent add-on (annual billing)Priced on request
- Essentials$240 a month
- Studio$400 a month
- EnterprisePriced on request
In their own words
Inline Manual
Inline Manual has no write-up on Specifiction yet; its figures are above.
Userflow
Userflow creates in-app experiences for onboarding, activation, self-serve support, and continuing engagement. Its formats include flows, tours, checklists, tooltips, banners, and announcements, with unlimited experiences on every plan. A no-code builder supports creation without engineering help, although publishing requires the Userflow JavaScript snippet. FlowAI can generate editable flows, rephrase content, and translate it. Adoption Agent answers in-app questions and can guide users through flows; Studio includes 500 AI credits monthly. Product Adoption Insights provides charts, funnels, and dashboards for engagement and completion. A REST API and MCP access manage flows, segments, and product data. Integrations include Salesforce, Segment, Mixpanel, Slack, Heap, HubSpot, Intercom, Zendesk, Amplitude, LogRocket, RudderStack, and Zapier. Essentials costs $240 a month billed annually; Studio costs $400 a month billed annually. Both include 1,000 MAUs and a 14-day trial without a credit card.