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SPECIFICTION
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Inline Manual vs Userlane

Inline Manual

inlinemanual.com

Userlane

userlane.com

Side by side

FigureInline ManualUserlane
Price from$3/mo—
Free plan——
Free trialYes—
Open source——
WebYesYes
APIYesYes
Self-hostedYesYes
Plans published73
Spec score · In App Messaging8.9 (#2)7.1 (#17)
Spec score · Digital Adoption Platforms8.9 (#4)7.2 (#25)
Spec score · Onboarding Bots9.0 (#4)7.2 (#22)
Spec score · Software Tutorials8.9 (#5)7.1 (#24)
Founded20122015
HeadquartersLondon, EnglandMunich, Germany
IntegrationsDocumented integrations include Google Analytics, Google Tag Manager, Mixpanel, Heap, Intercom, Kissmetrics, Marketo, Segment and Woopra.The help center lists SharePoint, Confluence, KnowledgeOwl, and Zendesk integrations for searching knowledge content through the Assistant.
SupportThe pricing comparison lists community forums and a knowledgebase, weekday 24/5 email support, and screenshare troubleshooting upon availability.Userlane says customers can contact its support team in product or by emailing [email protected].
What it doesInline Manual is a digital adoption platform for in-app walkthroughs, tooltips, checklists, announcements and help content.Userlane combines Application Intelligence, which measures software usage and adoption, with Contextual Assistance that helps people inside applications.

Plans

Inline Manual

  • Employee adoption$3 a month
  • iFrames Support add-on$129 a month
  • Standard Pro$158 a month
  • Standalone Player add-on$199 a month
  • Priority Support add-on$289 a month
  • Product Adoption Audit$399, paid once
  • EnterprisePriced on request

Inline Manual pricing →

Userlane

  • ApplicationPriced on request
  • DepartmentPriced on request
  • OrganizationPriced on request

Userlane pricing →

In their own words

Inline Manual

Inline Manual has no write-up on Specifiction yet; its figures are above.

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Userlane

Userlane has no write-up on Specifiction yet; its figures are above.

Visit userlane.com