Inline Manual vs Userpilot
Inline Manual
inlinemanual.comUserpilot
userpilot.comSide by side
| Figure | Inline Manual | Userpilot |
|---|---|---|
| Price from | $3/mo | $299/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 7 | 3 |
| Spec score · In App Messaging | 8.9 (#2) | 7.9 (#11) |
| Spec score · Customer Onboarding Software | 8.8 (#3) | 7.9 (#14) |
| Spec score · Product Adoption Software | 8.9 (#4) | 7.9 (#19) |
| Spec score · Digital Adoption Platforms | 8.9 (#4) | 8.0 (#11) |
| Spec score · Onboarding Bots | 9.0 (#4) | 7.9 (#13) |
| Spec score · User Onboarding Software | 8.8 (#5) | 7.9 (#15) |
| Spec score · Software Tutorials | 8.9 (#5) | 7.9 (#17) |
| Analytics | Analytics show walkthrough performance, user completion stages, drop-off points and third-party analytics exports. | Userpilot provides funnel analysis, feature adoption tracking, and cohort comparisons without SQL. |
| Founded | 2012 | 2019 |
| Headquarters | London, England | Austin, Texas, United States |
| Integrations | Documented integrations include Google Analytics, Google Tag Manager, Mixpanel, Heap, Intercom, Kissmetrics, Marketo, Segment and Woopra. | Userpilot lists HubSpot, Salesforce, Segment, Google Tag Manager, Zendesk, Google Analytics, Intercom, Amplitude, Mixpanel, Heap, webhooks, and HTTP APIs as integrations. |
| Product | Inline Manual is a Digital Adoption Platform for creating interactive walkthroughs, tooltips, and support articles inside a customer’s app. | Userpilot is a product growth platform for non-technical teams to create in-app experiences, understand user behaviour, and act on it without writing code. |
| Security | The security page states that Inline Manual is ISO 27001:2014 certified and that its servers are hosted on Google Cloud Platform in Belgium and the UK. | Userpilot states that it has SOC 2 Type II certification and supports GDPR and HIPAA compliance. |
| Support | The pricing comparison lists community forums and a knowledgebase, weekday 24/5 email support, and screenshare troubleshooting upon availability. | The pricing comparison lists email support and live chat, with phone support shown as an enterprise service. |
Plans
Inline Manual
- Employee adoption$3 a month
- iFrames Support add-on$129 a month
- Standard Pro$158 a month
- Standalone Player add-on$199 a month
- Priority Support add-on$289 a month
- Product Adoption Audit$399, paid once
- EnterprisePriced on request
In their own words
Inline Manual
Inline Manual has no write-up on Specifiction yet; its figures are above.
Userpilot
Userpilot is a product growth platform for non-technical teams to create in-app experiences, understand user behavior, and take action without writing code. Its no-code tools include product tours, checklists, tooltips, and modals. Teams can analyze funnels, feature adoption, and cohorts without SQL, and trigger NPS, CES, CSAT, or custom surveys based on user behavior. Session replay shows clicks and scrolls, with filters by segment or funnel step. AI Agent Lia can answer product-data questions, analyze feedback, and build guides from prompts. Web installation is available through JavaScript, Segment, or Google Tag Manager; the Mobile SDK supports native iOS and Android engagement and several cross-platform frameworks. Integrations include HubSpot, Salesforce, Zendesk, Google Analytics, Intercom, Amplitude, Mixpanel, Heap, webhooks, and HTTP APIs. Userpilot lists SOC 2 Type II certification and support for GDPR and HIPAA compliance. There is no free plan. Starter costs $299 a month; Growth costs $849 a month, and a 14-day trial is listed.