Interakt vs Waki
Interakt
interakt.shopWaki
waki.inSide by side
| Figure | Interakt | Waki |
|---|---|---|
| Price from | — | ₹699/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 7 | 3 |
| Spec score · WhatsApp Marketing Software | 8.5 (#12) | 7.2 (#44) |
| Automation | Interakt offers a no-code, drag-and-drop WhatsApp chatbot builder and describes automating up to 80% of queries. | Automation workflows use a visual builder with triggers and conditional logic; campaign scheduling includes time-zone awareness, drip campaigns, and recurring sends. |
| Integrations | Its integrations page lists native integrations including Shopify, WooCommerce, and Google Sheets. | Waki connects to Meta WhatsApp Business API and supports direct CRM syncing; its privacy policy names Meta/WhatsApp, Cashfree payments, and hosting providers as third parties. |
| Product | Interakt describes itself as a full-stack growth engine for marketing, sales, and support, with AI-powered automation for customer engagement. | Waki is a WhatsApp marketing platform using the official Meta WhatsApp Business API for campaigns, automated replies, and customer engagement. |
| Support | The shared team inbox lets teams manage WhatsApp and Instagram customer queries and collaborate. | The company About page states 24/7 support; paid plans list community support for Chhotu, email support for Professional, and priority support for Enterprise. |
Plans
Interakt
- Starter$12 a month
- Growth$55 a month
- Advanced$69 a month
- Instagram Starter$12 a month
- Sales CRM₹2,499 a month
- WhatsApp AI Agents₹2,499 a month
- EnterprisePriced on request
In their own words
Interakt
Interakt is a customer engagement platform for marketing, sales, and support, with automation for customer interactions. Its listed channels include WhatsApp, Instagram, RCS, and voice. Teams can handle WhatsApp and Instagram customer queries in a shared inbox and collaborate on responses. Marketing tools include bulk WhatsApp campaigns and Click-to-WhatsApp ads for capturing leads on WhatsApp and Instagram. A no-code, drag-and-drop chatbot builder supports WhatsApp automation; Interakt says it can automate up to 80% of queries. Its Sales CRM gathers leads from WhatsApp, workflows, API, Shopify, or manual entry, with automatic assignment of owners and statuses. Businesses can sync catalogs from Shopify, WooCommerce, or Excel for customers to browse and buy through WhatsApp Pay. The integrations list includes Shopify, WooCommerce, and Google Sheets, alongside public APIs and webhooks. Interakt is available on Android, iOS, and web. Growth costs $55/mo (+taxes); a 14-day trial is available without a credit card, but there is no free plan.