Interakt vs WBIZ
Interakt
interakt.shop
WBIZ
wbiz.inSide by side
| Figure | Interakt | WBIZ |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 7 | 1 |
| Spec score · WhatsApp Customer Service Software | 8.4 (#11) | 7.3 (#28) |
| Audience | Interakt says its vision is to be the de-facto WhatsApp Business platform for SMBs and D2C brands. | WBIZ describes its target customers as Indian businesses and global teams selling into India, including shared-phone teams, agencies, D2C brands and SaaS teams. |
| Automation | Interakt offers a no-code, drag-and-drop WhatsApp chatbot builder and describes automating up to 80% of queries. | The no-code automation builder supports triggers, conditional branches, human handoff and calls to a customer's own API. |
| Integrations | Its integrations page lists native integrations including Shopify, WooCommerce, and Google Sheets. | The maker documents connections to Meta’s WhatsApp Cloud API and Razorpay billing, and says automations can call a customer’s own API. |
| Product | Interakt describes itself as a full-stack growth engine for marketing, sales, and support, with AI-powered automation for customer engagement. | WBIZ combines a WhatsApp shared inbox, automations, an AI agent, campaigns, native calling and a developer API in one workspace on Meta’s official WhatsApp Cloud API. |
| Support | The shared team inbox lets teams manage WhatsApp and Instagram customer queries and collaborate. | The maker lists [email protected] and says support replies within 24 hours, usually faster. |
Plans
Interakt
- Starter$12 a month
- Growth$55 a month
- Advanced$69 a month
- Instagram Starter$12 a month
- Sales CRM₹2,499 a month
- WhatsApp AI Agents₹2,499 a month
- EnterprisePriced on request
In their own words
Interakt
Interakt is a customer engagement platform for marketing, sales, and support, with automation for customer interactions. Its listed channels include WhatsApp, Instagram, RCS, and voice. Teams can handle WhatsApp and Instagram customer queries in a shared inbox and collaborate on responses. Marketing tools include bulk WhatsApp campaigns and Click-to-WhatsApp ads for capturing leads on WhatsApp and Instagram. A no-code, drag-and-drop chatbot builder supports WhatsApp automation; Interakt says it can automate up to 80% of queries. Its Sales CRM gathers leads from WhatsApp, workflows, API, Shopify, or manual entry, with automatic assignment of owners and statuses. Businesses can sync catalogs from Shopify, WooCommerce, or Excel for customers to browse and buy through WhatsApp Pay. The integrations list includes Shopify, WooCommerce, and Google Sheets, alongside public APIs and webhooks. Interakt is available on Android, iOS, and web. Growth costs $55/mo (+taxes); a 14-day trial is available without a credit card, but there is no free plan.