Intercom vs UseResponse
| Intercom | UseResponse | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | Yes |
| Paid from | $19/mo | $49/mo |
| Open source | No | No |
| Platforms | Android, iOS, Web | Android, api, iOS, self-hosted, Web |
| Free plan | No | No |
| Paid from | $29/user/mo | — |
| Shared inbox | Yes | Yes |
| SLA management | Yes | Yes |
| Help center | Yes | Yes |
| Ticket automation | — | Yes |
| API access | — | Yes |
Both are listed in Best Help Desk Software. On Specifiction, Intercom scores higher on our published basis.