Intermedia Unite vs UNIVERGE BLUE CONNECT
Intermedia Unite
intermedia.comUNIVERGE BLUE CONNECT
univergeblue.comSide by side
| Figure | Intermedia Unite | UNIVERGE BLUE CONNECT |
|---|---|---|
| Price from | $27.99/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 4 | 1 |
| Spec score · Business Phone Systems | 8.6 (#31) | 7.4 (#147) |
| Spec score · Unified Communications Software | 8.4 (#8) | 7.2 (#19) |
| Spec score · Unified Communications as a Service | 8.4 (#11) | 7.1 (#20) |
| AI | Included AI features include Unite AI Assistant, AI Call Recap, and AI Meeting Recap; AI Receptionist and AI Interaction Insights are listed as coming soon in the feature comparison. | The product page says AI transcribes recorded calls, meetings, and voicemail, and describes a generative AI tool available in chat. |
| Auto attendant | Yes | Yes |
| Calling | The plans include unlimited domestic and international calling for 34 countries and more than 100 calling features. | The service includes more than 100 enterprise-grade calling features and is priced by number of users rather than lines. |
| Founded | 1993 | 1899 |
| Headquarters | Sunnyvale, California, USA | Tokyo, Japan |
| Product | Intermedia Unite is a cloud-based unified communications platform with voice, video conferencing, chat, SMS, contact center, file management, security, and archiving. | CONNECT is a cloud-based unified communications solution combining a phone system, chat, video, screen sharing, file management, and conference calling. |
| Security | Triple Shield Security includes multi-factor authentication, account blocking and geo-fencing, encrypted communications, and data stored in certified datacenters with 24/7 monitoring and AI-driven threat detection. | The security page describes AES encryption and says the service meets standards including CPNI, PCI-DSS, and SOC II audit requirements. |
Plans
Intermedia Unite
- Pro$27.99 a month
- Enterprise$32.99 a month
- Unite Pro$27.99 a month
- Unite Enterprise$32.99 a month
In their own words
Intermedia Unite
Intermedia Unite has no write-up on Specifiction yet; its figures are above.
UNIVERGE BLUE CONNECT
UNIVERGE BLUE CONNECT is a cloud-based unified communications service combining business calling, chat, video meetings, screen sharing, file management, and conference calling. Its phone system includes more than 100 enterprise-grade calling features, with pricing based on users rather than lines; the listed plan price is available on request. CONNECT supports Android, iOS, macOS, web, and Windows. Desktop and mobile apps provide calling, chat, presence, screen sharing, video meetings, file sharing, and voicemail management. The product page describes AI transcription for recorded calls, meetings, and voicemail, plus a generative AI tool in chat. Businesses can integrate CONNECT with Microsoft Teams or use it alongside Teams; Teams Advanced adds queue, monitor, whisper, and barge controls. Listed CRM integrations include Salesforce, Microsoft Dynamics 365, Zoho, SugarCRM, and Oracle NetSuite, with click-to-call and incoming-call screen pops. CONNECT PRO and PRO Plus include 10 GB of UNIVERGE BLUE SHARE storage, co-editing, and cross-device access. The service describes AES encryption, CPNI, PCI-DSS, and SOC II audit requirements, advertises 24/7 live-expert support, and requires no phone-system hardware.