InvGate Service Desk vs Runbooks

InvGate Service Desk

6.9 #28 in IT Knowledge Base Software

About InvGate Service Desk

Runbooks

6.1 #57 in IT Knowledge Base Software

About Runbooks
InvGate Service DeskRunbooks
Free planNoNo
Free trialYes
Paid from$41.67/mo$25/mo
Platformsapi, Linux, self-hosted, Web, WindowsWeb
Free planNoNo
SLA managementYes
IT asset managementYes
Knowledge baseYes
Asset managementYes
Approval workflowsYes
Employee portalYes
Single sign-onYes
Mobile appsYes
Root-cause analysisYes
Known-error databaseYes
Workaround trackingYes
Incident linkingYes
Permanent-fix trackingYes

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