InvGate Service Desk vs Xurrent ITSM

InvGate Service Desk

6.9 #28 in IT Knowledge Base Software

About InvGate Service Desk

Xurrent ITSM

6.4 #51 in IT Knowledge Base Software

About Xurrent ITSM
InvGate Service DeskXurrent ITSM
Free planNo
Free trialYes
Paid from$41.67/mo
Platformsapi, Linux, self-hosted, Web, Windowsapi, Web
Free planNoNo
SLA managementYes
IT asset managementYes
Knowledge baseYes
Asset managementYes
Approval workflowsYes
Employee portalYes
Single sign-onYesYes
Mobile appsYes
Root-cause analysisYes
Known-error databaseYes
Workaround trackingYes
Incident linkingYes
Permanent-fix trackingYes
Internal employee portalYes
Runbook supportYes
AI-powered searchYes
Slack accessYes
Microsoft Teams accessYes

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