ISPbox vs Splynx
ISPbox
ispbox.netSplynx
splynx.comSide by side
| Figure | ISPbox | Splynx |
|---|---|---|
| Price from | $25/mo | $80/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 2 | 12 |
| Spec score · Telecom Billing Software | 8.8 (#4) | 8.6 (#5) |
| Billing | Recurring invoices support proration, taxes, late fees, branded PDFs, card autopay, payment reminders and ledger balances. | The platform automates recurring and prepaid billing, prorating, cancellations, discounts, fees, refunds, invoices and multiple payment channels. |
| Customer portal | Subscribers can view balances, invoices and service status, pay invoices, use autopay and submit support tickets through a branded portal. | The self-service portal lets customers manage profiles and services, view usage and finances, pay invoices and open or follow support tickets. |
| Documentation | The official wiki includes setup, router, RADIUS, billing, QuickBooks, customer portal, monitoring, permissions, audit log, REST API, reseller API and MCP guides. | Documentation is provided through a knowledge base, FAQ, how-to videos, API reference, deployment guides and a support forum. |
| Inventory | Inventory tracks ONTs, routers and SFPs by warehouse, technician van, repair bench and installed service, including serial assignment. | Inventory features track stock across locations and support supplier management, invoicing, equipment assignment, sales and rentals. |
| Rating on G2 | 0.0 out of 5 from 0 reviews | 5.0 out of 5 from 1 review; G2 says there are too few reviews for buying insight. |
| Security | The privacy policy states TLS in transit, strong one-way password hashing, encrypted integration credentials, tenant isolation and restricted logged production access. | The vendor states that client data can be transferred through encrypted OVPN tunnels and stored in encrypted form in on-premise deployments. |
| Self-hosting | The maker told Reddit users that self-hosting is not offered, although customers can run local FreeRADIUS with ISPbox synchronization. | Cloud hosting is the default, but Splynx also supports on-premise installation with the same maintenance fee. |
| Support | The listed plan includes priority email support, and the site also describes support ticketing and a customer-facing help portal. | Subscription support includes technical help, frequent software updates, and up to two ticket answers per day per end user; the pricing page lists weekday and weekend support hours. |
| What it does | ISPbox combines ISP billing, provisioning, network monitoring, customer support and a subscriber portal in one cloud dashboard. | Splynx is an all-in-one billing, CRM, ticketing, network-management and field-operations platform for internet service providers. |
Plans
Splynx
- Whalebone Peacemaker Security & Management$80 a month
- ACS 1000 devices$100 a month
- Splynx ACS 1000 devices$100 a month
- Whalebone Peacemaker with Content Filtering$160 a month
- Splynx ACS 2000 devices$200 a month
- Entry license (up to 400 active subscribers)$255 a month
- Splynx ACS 3000 devices$300 a month
- Splynx ACS 4000 devices$400 a month
- Splynx ACS 5000 devices$500 a month
- ACS 10000 devices$1,000 a month
In their own words
ISPbox
ISPbox combines ISP billing, provisioning, network monitoring, customer service, and field operations in one dashboard for ISPs and WISPs. Network maps can represent infrastructure including towers, OLTs, splitters, ONTs, fiber, coax, and wireless links, with PON optical-budget tracing and KML export. Monitoring includes router pings every minute, PPPoE and DHCP session tracking, and alerts through Discord, Slack, email, or webhooks. Provisioning uses standard RADIUS across vendors, with deeper MikroTik RouterOS API integration; the site also names Cisco, Juniper, Huawei, and ZTE support. Subscribers can use a branded portal to view balances and invoices, pay, check service status, and manage support tickets. Native iOS and Android apps for technicians and subscribers are included without per-seat or per-subscriber app fees. The plan starts at $25 a month for 20 active subscribers, with monthly pricing scaling by subscriber count. A 7-day trial is available; there is no free plan. The pricing calculator covers up to 10,000 subscribers, with larger deployments priced by contacting the company.
Splynx
Splynx is an ISP management platform that brings billing, network operations, CRM, ticketing, field services, and inventory into one system. Its billing supports recurring and prepaid charges, payment channels, fees, taxes, accounting integrations, and VoIP billing. Network tools include IPv4 and IPv6 address management, RADIUS authentication and speed limits, SNMP/PING/SSH monitoring and backups, and TR-069 provisioning. Splynx says it is compatible with hardware or software managed through RADIUS, SNMP, API, TR-069, or SSH. Deployment defaults to cloud installation, with on-premise installation also possible. The entry-level licence covers up to 400 subscribers, with licence calculations in intervals of 100; customers with more than four active services can count as additional subscribers. A 15-day free trial requires no credit card and includes billing, RADIUS, CRM, and field service modules. Subscription support includes technical help, updates, and up to two ticket answers per day per end user. The product is aimed at small to medium-sized companies.