IT Dock vs IT Glue

IT Dock is a web-based platform for organising client assets and operational documentation for IT service work. Its asset inventory records the equipment and systems a technician supports, and runbook templates provide starting points for repeatable procedures. The platform also offers AI questions and screenshot-to-documentation uses. The Free plan costs nothing, requires no card, and includes one technician, three clients, 25 AI questions per month, and five screenshot-to-documentation uses per month. IT Dock uses hybrid deployment and supports SSO. It runs on the web. Network discovery is not included among the listed capabilities, so asset information must be managed through the available inventory and documentation features.

IT Glue is a structured documentation platform for IT service providers and IT teams. It organizes technical information in a documentation framework and links related records through relationship mapping. Password management provides an integrated vault, immutable audit trail, version control, and rollback. AI-powered automation can capture clicks and keystrokes to create step-by-step standard operating procedures. IT Glue lists more than 60 native integrations across PSA, RMM, BDR, and other platforms, plus a public API for custom integrations. Examples include ConnectWise Manage, Autotask PSA, Kaseya BMS, ServiceNow, Ninja RMM, and Microsoft 365. iOS and Android apps support password editing and viewing configurations, locations, contacts, and flexible assets. The SaaS product has no on-premises version. Basic costs $29 a month, Select $38 a month, and Enterprise $44 a month per user on a 36-month term; each listed plan requires five users and a one-time onboarding fee.