IteroJM vs Pisano
IteroJM
iterojm.comPisano
pisano.comSide by side
| Figure | IteroJM | Pisano |
|---|---|---|
| Price from | $49/mo | $0.01/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 3 |
| Spec score · Customer Journey Mapping Software | 7.8 (#9) | 8.3 (#4) |
| Product | IteroJM is customer journey mapping software for product and CX teams. | Pisano is an experience management platform for Voice of Customer and Voice of Employee programs. |
| Support | Starter includes Community Support, Pro includes Priority Support, and Enterprise lists Custom Contacts. | Pisano says training, customer care and technical support have no extra charge and include a dedicated account manager. |
Plans
Pisano
- Basic$0.01 a month
- Modular packagesPriced on request
- Pisano platform modular packagesPriced on request
In their own words
IteroJM
IteroJM is web-based customer journey mapping software for product, customer-experience, and service-design teams. Its shared workspace lets owners and members edit journeys with permissions. Maps use drag-and-drop lanes and stages, and linked maps can connect to metrics. Users can upload or record interviews, generate transcripts, and organize qualitative research into jobs to be done, pain points, opportunities, and insight cards. Personas, interviews, touchpoints, and evidence connect in one shared flow. Measurement includes Google Sheets workflows, stage-level metrics, and chart cards. Starter is free at free and includes one journey map, one persona, one metric, and one manager seat, with community support. Pro costs $49 a month; Enterprise costs $79 a month. Those tiers expand maps, personas, metrics, and manager seats. Annual billing is offered with a stated 20% saving. The maker is located in Kyiv, Ukraine.