iTop vs Mint Service Desk
iTop
itophub.ioMint Service Desk
mintsd.comSide by side
| Figure | iTop | Mint Service Desk |
|---|---|---|
| Price from | Free | $5/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 4 | 5 |
| Spec score · IT Problem Management Software | 8.8 (#9) | 8.1 (#19) |
| Integrations | The extension marketplace lists integrations for vSphere, DHCP, DNS, OpenID Connect, Power BI, SAML, email-to-ticket and other systems. | Mint lists email integration, LDAP, OpenID with Azure Active Directory, and integrations with baramundi and Lansweeper. |
| Support | Combodo says expert support is included in paid subscriptions, and its support team consists of Combodo engineers based in France. | Mint describes consultation, implementation and training, onboarding support, and continuing technical support for customers. |
Plans
Mint Service Desk
- Cloud Lite$5 a month
- Cloud Pro$5 a month
- MintSD EnterprisePriced on request
- MintSD LitePriced on request
- MintSD ProPriced on request
In their own words
Mint Service Desk
Mint Service Desk has no write-up on Specifiction yet; its figures are above.