iTop vs OMNITRACKER IT Service Management Center

iTop

Figure	iTop	OMNITRACKER IT Service Management Center
Price from	Free	—
Free plan	Yes	—
Free trial	—	—
Open source	Yes	—
Web	Yes	Yes
Windows	Yes	Yes
macOS	Yes	Yes
Linux	Yes	Yes
API	Yes	Yes
Self-hosted	Yes	Yes
Plans published	4	1
Spec score · IT Change Management Software	8.7 (#9)	7.4 (#26)
Spec score · IT Problem Management Software	8.8 (#9)	7.4 (#26)
Deployment	The offer page lists both SaaS and on-premise availability for subscriptions.	It is available on-premises, in a hybrid environment, or in the cloud.
Integrations	The extension marketplace lists integrations for vSphere, DHCP, DNS, OpenID Connect, Power BI, SAML, email-to-ticket and other systems.	Interfaces support integrations including Microsoft Exchange Server, SharePoint Server, baramundi Management Suite, REST and SOAP web services, telephony, email, inventory, and geoinformation systems.
Purpose	iTop is an open-source ITSM and CMDB solution for managing configuration items and their relationships, requests, incidents, problems, changes, and service catalogs.	The ITSM Center supports IT service processes across the service desk and IT operations.
Support	Combodo says expert support is included in paid subscriptions, and its support team consists of Combodo engineers based in France.	OMNINET offers operations support, second-level support, and managed services for OMNITRACKER applications.

iTop has no write-up on Specifiction yet; its figures are above.

OMNITRACKER IT Service Management Center has no write-up on Specifiction yet; its figures are above.