iTop vs OpsYnt ITSM
iTop
itophub.io
OpsYnt ITSM
opsynt.comSide by side
| Figure | iTop | OpsYnt ITSM |
|---|---|---|
| Price from | Free | $49/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · IT Service Management - Enterprise Software | 8.9 (#5) | 8.2 (#12) |
| Spec score · IT Problem Management Software | 8.8 (#9) | 8.1 (#20) |
| Change management | The data model supports both simple change workflows and ITIL-compliant normal, routine and emergency changes. | Change workflows support CAB approvals, risk scoring, rollback plans, and CMDB impact analysis. |
| Integrations | The extension marketplace lists integrations for vSphere, DHCP, DNS, OpenID Connect, Power BI, SAML, email-to-ticket and other systems. | The ITSM page describes Entra ID setup and SLA breach alerts delivered to Microsoft Teams or Slack. |
| Purpose | iTop is an open-source ITSM and CMDB solution for managing configuration items and their relationships, requests, incidents, problems, changes, and service catalogs. | OpsYnt ITSM is an ITIL-aligned service management platform for internal IT, HR, facilities, and other shared services teams. |
| Service catalog | iTop includes service-catalog management linked to CMDB data and service processes. | The service catalog supports request templates with dynamic forms and multi-stage approvals. |
Plans
OpsYnt ITSM
- Starter$49 a month
- Pro$79 a month
- Business$149 a month
- EnterprisePriced on request
In their own words
OpsYnt ITSM
OpsYnt ITSM has no write-up on Specifiction yet; its figures are above.