iTop vs RespondNow
iTop
itophub.ioRespondNow
respondnow.ioSide by side
| Figure | iTop | RespondNow |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | Yes |
| Plans published | 4 | 0 |
| Spec score · IT Incident Management Software | 8.7 (#11) | 7.1 (#28) |
| Deployment | The offer page lists both SaaS and on-premise availability for subscriptions. | RespondNow is deployed on Kubernetes, and its prerequisites include Kubernetes 1.22+, Helm 3, and a persistent volume of at least 5 GB. |
| Intended users | iTop is presented for IT teams managing service delivery across multiple levels and teams, including in-house or external support. | The maker positions RespondNow for operations teams and developers managing organizational incidents. |
| Maker | Combodo says it was founded in Grenoble, France, in 2010. | The site footer identifies Harness Inc. as the copyright holder. |
| Purpose | iTop is an open-source ITSM and CMDB solution for managing configuration items and their relationships, requests, incidents, problems, changes, and service catalogs. | RespondNow is a free, open-source incident management framework for managing organizational incidents through Slack. |
Plans
In their own words
RespondNow
RespondNow has no write-up on Specifiction yet; its figures are above.