ITRS Capacity Planner vs Sunbird dcTrack
ITRS Capacity Planner
itrsgroup.com
Sunbird dcTrack
sunbirddcim.comSide by side
| Figure | ITRS Capacity Planner | Sunbird dcTrack |
|---|---|---|
| Price from | — | $19.50/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 0 | 1 |
| Spec score · IT Capacity Management Software | 7.5 (#14) | 7.8 (#9) |
| Deployment | ITRS describes Capacity Planner as a SaaS platform for planning and managing capacity. | Sunbird states the software is available as a hosted SaaS offer and also describes an on-premises virtual server deployment. |
| Headquarters | London, United Kingdom | Sunbird Software, Inc. lists its address as 30 Knightsbridge Road, Suite 620, Piscataway, New Jersey 08854. |
| Purpose | ITRS Capacity Planner provides predictive and prescriptive analytics to assess future IT infrastructure capacity and model the impact of business or infrastructure changes on application performance. | dcTrack is DCIM Operations software for asset, capacity, and change management in data centers. |
| Security | ITRS says Capacity Planner is covered by its ISO 27001 accreditation, annual external audits, access restrictions, and regular independent penetration tests. | Sunbird lists role-based granular permissions and audit logs among dcTrack features. |
| Support | ITRS support is available to clients with an active maintenance or subscription agreement, and weekend and public-holiday phone support is limited to Premium Service subscribers. | Maintenance customers receive support portal access for tickets, chat or phone support, releases, security updates, documentation, forums, and online training. |
Plans
In their own words
ITRS Capacity Planner
ITRS Capacity Planner is a SaaS platform for planning and managing IT infrastructure capacity. It uses machine learning and predictive analytics to assess future needs across physical servers, virtual workloads, and cloud workloads, and can identify application tiers constrained by capacity. Baseline View summarizes resource utilization; Forward Thinking lets users simulate changes and plan scenario stages over time. Reports can cover utilization over a selected period, metric relationships, server activity, and storage. Cloud cost tools compare Azure and AWS and provide right-size, right-buy, and optimization capabilities. The service integrates and normalizes data from multiple sources, including Geneos; documented collection types include AWS CloudWatch, Gateway Hub, vCenter, and file uploads. AWS collection can include instance properties, metrics, and costs. ITRS describes AWS data as segregated by customer and project and encrypted with AES. The software is chargeable, and a 30-day trial is listed, but no price is stated. Projects are configured during implementation by an ITRS account representative, who users must contact to change project settings.
Sunbird dcTrack
Sunbird dcTrack is data center infrastructure management software for asset, capacity, and change management. Its planning views show available rack space, power, network ports, and capacity in equipment such as UPSs, CRACs, and circuit panels. Version 9.3.5 adds tracking and modeling for liquid-cooling infrastructure, including coolant distribution units and manifolds. The UniversalConnector G2 supports bidirectional connections with systems such as ServiceNow, Cisco ACI, and Equinix SmartView. The ServiceNow connector in version 9.3.5 also adds circular updates, filtering improvements, and inherited field mappings for child classes. Access controls include granular role-based permissions and audit logs; identity support includes SAML 2.0, LDAP, and Active Directory. dcTrack offers hosted SaaS and on-premises virtual server deployment, with VMware, Hyper-V, Linux KVM, and AWS listed as platform options. Its mobile-friendly HTML5 interface works in mobile browsers without a thick client. The listed subscription is $19.50 a month, billed annually, with an annual upfront commitment and cabinet-based licensing. A free 30-day trial and online demo are available.