Jatheon Cloud vs OpenText Retain Unified Archiving
Jatheon Cloud
jatheon.comOpenText Retain Unified Archiving
opentext.comSide by side
| Figure | Jatheon Cloud | OpenText Retain Unified Archiving |
|---|---|---|
| Price from | $60/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 11 | 0 |
| Spec score · Digital Communications Governance Software | 8.6 (#1) | 6.8 (#11) |
| Spec score · Email Archiving Software | 8.5 (#3) | 6.7 (#17) |
| Integrations | Documented capture environments include Microsoft Exchange, Microsoft 365, Google Workspace, HCL Notes, GroupWise, Bloomberg, Teams, Zoom, WhatsApp, social networks and SharePoint. | The product page identifies OpenText Enterprise Messaging and OpenText GroupWise among related integrations and solutions. |
| Purpose | Jatheon Cloud is an all-in-one archiving and compliance platform for unified communications data, audits, ediscovery and AI-ready data. | Archives business communications for centralized case assessment, search, and eDiscovery. |
| Support | Contract terms promise telephone, email and chat support 24/7/365 with target response times from one hour for outages to two business days for routine requests. | The product page links to OpenText Support Services, Professional Services, Customer Success Services, and Managed Services. |
Plans
Jatheon Cloud
- Jatheon Cloud Archive – Google Chat (1-month contract)$60 a month
- Jatheon Cloud Archive – Bloomberg (1-month contract)$110 a month
- Jatheon Cloud Archive – MS Teams (1-month contract)$110 a month
- Jatheon Cloud Archive – Zoom (1-month contract)$110 a month
- Jatheon Cloud Archive – Email (1-month contract)$120 a month
- Jatheon Cloud Archive – SMS (1-month contract)$200 a month
- Jatheon Cloud Archive – WeChat (1-month contract)$600 a month
- Jatheon Cloud Archive – WhatsApp (1-month contract)$600 a month
- Jatheon Cloud Archive – Social Media (1-month contract)$800 a month
- Jatheon CloudPriced on request
In their own words
Jatheon Cloud
Jatheon Cloud is a cloud platform for archiving communications data, supporting compliance work, audits and eDiscovery. It captures email, social media, text messages, collaboration tools and websites. Its AI capabilities include classification, transcription, review workflows, sentiment analysis, search and risk detection. eDiscovery tools include legal hold, redaction, audit trails, cases, OCR and exports to PST, EML, PDF, CSV and HTML; search supports Boolean, wildcard, proximity and fuzzy operators. Email sources include Gmail, Microsoft Exchange, HCL Notes, GroupWise and Bloomberg. Collaboration integrations include Zoom, Microsoft Teams, Slack, Google Chat, Google Drive, OneDrive and SharePoint. The platform supports requirements associated with HIPAA, GDPR, FOIA, FERPA, SEC 17a-4, FINRA, SOX, GLBA and CCPA. Security measures include encryption in transit and at rest, single sign-on, two-factor authentication, geofencing and multi-zone redundancy on AWS. Hosting offers data residency options in the United States, Canada, United Kingdom and Australia. Jatheon provides 24/7 engineering support, monitoring and automated migration from legacy and competitor systems with zero downtime. Pricing is available on request.
OpenText Retain Unified Archiving
OpenText Retain Unified Archiving stores business communications for centralized case assessment, search, and eDiscovery. It can be deployed on-premises or in the cloud, with listed sources including Exchange, Office 365, Gmail, Bloomberg Professional, OpenText GroupWise, and mobile communications. Administrators can define archive policies by mailbox type, source, item type, status, age, attachments, folder, and attachment type.
Built-in eDiscovery tools support litigation holds, searching, redaction, and exporting archived messages. Users and administrators can access archives through a browser-based Web Access Archive Viewer; listed options also include email clients, a mobile app, and an Offline Archive Viewer. Exports include PST, PDF, and standalone archive viewer formats. The data sheet describes AES encryption, secure storage options, audit trails, role-based controls, and permissions for confidential messages. Mobile message archiving is described as encrypted for iOS, Android, and BlackBerry devices. Single-instance storage keeps one copy of each message and attachment. Pricing is available on request.