Overview

Symplast combines client records, treatment plans, digital forms and inventory tracking with billing, scheduling, communication and CRM tools. That breadth can reduce the need to coordinate separate systems; practices wanting only scheduling or clinical records may find more platform than they need. Founded by plastic surgeons in 2013, Symplast focuses exclusively on medical aesthetics, including plastic surgery practices and med spas.

Key features

Clinical workflows

The EHR includes customizable templates, voice-to-text, AI Scribe, ambient listening, e-prescribing and virtual consultations. These tools address documentation and care workflows in one platform, a useful fit for aesthetic practices seeking a connected clinical system. The value will depend on whether its configuration and partner integrations fit a practice’s specific workflow.

Patient communication and growth

The branded patient app supports secure messaging, push notifications, virtual consultations, consent forms, photo sharing and invoice payments. CRM and Practice Growth Services add lead capture, automated follow-up, conversion workflows, campaigns and reporting support. Together, these functions cover both ongoing patient communication and prospective-client follow-up, rather than treating the app as a simple appointment companion.

Payments and integrations

Symplast Payments supports credit card processing, remote payment links, recurring plans, CareCredit integration and payments through the patient app. Its native CareCredit integration supports prequalification and payments, which can help practices incorporate patient financing into payment workflows. Symplast also integrates with partners across loyalty, imaging, marketing, e-prescribing, claims management, labs and financing; practices should confirm specific partners during a demo.

Symplast describes its patient app and media management as HIPAA-secure or HIPAA-compliant. Every plan includes access to real-person support within 60 seconds. The company also says it migrates data from other practice systems and provides milestone-based, role-aligned implementation training, with ongoing training included—useful safeguards for a practice making a broad system change.

Pricing

Symplast is paid software with custom pricing. Its standard agreement runs for one year, with monthly payments and a one-time setup fee for implementation and migration. Monthly payments do not make the commitment month-to-month: practices should weigh the annual term and setup cost against the benefits of consolidating their systems.

Launch: Custom pricing for EHR, scheduling, communication, billing, mobile access, concierge support and CRM. It is the entry option for practices seeking core clinical and operational functions, but the listed scope does not include Practice Growth Services.
Growth: Custom pricing; includes everything in Launch plus Practice Growth Services, with Cruise, Accelerate and Momentum tiers. It is the stronger fit for practices prioritizing lead conversion and campaigns, though the tier choice should be matched to the practice’s growth needs.
Velocity: An invite-only partnership that not every practice qualifies for, with a growth guarantee described by Symplast. It is not a standard option for every buyer; interested practices need to establish eligibility and terms with the company.

All plans include access to real-person support within 60 seconds. No free plan or trial is stated.

Platforms

Symplast supports Android, iOS, macOS, web and Windows. The spread suits practices that need access across mobile devices and desktop environments.

Who it's for

Symplast is aimed at medical aesthetics practices, especially plastic surgery practices and med spas that want clinical documentation, patient engagement, payments and growth workflows in one system. Its focused scope is less compelling for organizations outside aesthetics or teams that need only a narrow scheduling or billing tool.

Pros and cons

Pro: Clinical, patient-app, CRM and payment capabilities sit in one platform, covering more of an aesthetic practice’s workflow than a scheduling-only product.
Pro: CareCredit prequalification and payments are integrated into payment workflows, alongside remote links, recurring plans and app payments.
Pro: Data migration, role-aligned implementation training and ongoing training address practical transition needs.
Con: Custom pricing makes the cost harder to compare before a sales conversation, and the one-year agreement plus setup fee raises the cost of switching.
Con: Specific partner integrations are determined during a demo, so practices with must-have connections should verify them before committing.
Con: Velocity is invite-only, limiting access to that partnership for practices that do not qualify.

Alternatives

Med Spa Software, Medical Practice Management and Medical Spa Scheduling Software are useful starting points for comparing category options.

Calyx is worth considering for a small practice that wants a free starting point: its free plan covers two practitioners and up to 100 patients, with a 1% card transaction fee, and it also offers a free trial.
Clinicminds is an option for practices that prefer a published subscription starting at 160.00 EUR per month and monthly or yearly billing, with a 10% yearly discount; it has a free trial but no free plan.
Nextech is another paid alternative for practices comparing medical software across iOS, macOS, web and Windows.
Rytura may suit a practice seeking a published lower-cost entry plan: Solo is 29.00 GBP per month excluding VAT for one bookable practitioner and one location, while Clinic is 69.00 GBP per month excluding VAT; a free trial is offered.
Consentz is another paid option, with a free trial and support for iOS and web.
PatientNow is a paid alternative with Android, iOS, web, Windows and API platforms; its Catalyst AI plan has custom pricing tailored to a practice.
AestheticsPro is an alternative with a published Pro-Plus plan at 160.00 USD per month for up to three users, with additional users at 85.00 USD per month; some features cost extra.
Boulevard is another paid option for practices comparing med-spa software.

Verdict

Choose Symplast if you run a plastic surgery practice or med spa and want one system spanning clinical records, patient communication, payments and growth workflows, with migration and training support for the transition. Look elsewhere if published pricing, a shorter commitment or a narrower tool is more important than that breadth.

	JECT Clinic Management	Symplast
Free plan	Yes
Paid from	Free
Platforms	Web	Android, iOS, macOS, Web, Windows
Free plan	Yes
Online booking	Yes
Client records	Yes	Yes
Automated reminders	Yes
Digital intake forms	Yes
Treatment plans		Yes
Digital forms		Yes
Inventory tracking		Yes
Payment processing		Yes
HIPAA support		Yes

JECT Clinic Management vs Symplast

JECT Clinic Management

Symplast