Jet Interactive vs PhoneIQ
Jet Interactive
jetinteractive.com.au
PhoneIQ
phoneiq.coSide by side
| Figure | Jet Interactive | PhoneIQ |
|---|---|---|
| Price from | A$10/mo | $11/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 12 | 7 |
| Spec score · Computer Telephony Integration Software | 8.6 (#3) | 8.1 (#7) |
| Desktop apps | Jet says its softphone desktop versions are maintained on its downloads page. | PhoneIQ for desktop is a softphone and unified communications app for PC and Mac with voice, video, messaging, and Salesforce screen pop and power dialing. |
| Integrations | The integrations page lists 36+ native integrations, REST API and webhooks, including Google Ads, GA4, Meta, HubSpot, Microsoft Ads and Salesforce. | The site lists OpenTable, Calendly, Vagaro, Mindbody, Acuity Scheduling, Google Calendar, Microsoft Outlook, Clover, Square, Toast, Housecall Pro, ServiceTitan, Salesforce, and HubSpot as connected tools. |
| Mobile apps | Jet's iOS and Android apps are available through the App Store and Google Play Store. | PhoneIQ provides iOS and Android apps for making and taking business calls while syncing activity and interactions with Salesforce. |
| Security and privacy | Jet's privacy policy says it may change the statement to comply with new laws or industry codes and directs privacy enquiries through its contact section. | Phone IQ, Inc. says it takes reasonable steps to protect data, transfers personal data to the United States for processing, and describes GDPR access, correction, deletion, and restriction rights. |
| Support | Jet offers Australian-based support by help centre, email, phone and portal live chat during business hours; onboarding is included with all plans. | CTI plans list Help Center access, email support, phone support, and one-to-one onboarding and implementation. |
Plans
Jet Interactive
- Call Recording & AI summariesA$10 a month
- Local Call Tracking Pay Per CallA$10 a month
- Pay Per Call tracking numberA$10 a month
- Business PhoneA$25 a month
- Call tracking bundle (3 numbers)A$25 a month
- Local Call Tracking BundleA$25 a month
- Call tracking bundle (4 numbers)A$35 a month
- Cloud MobileA$35 a month
- CRM SyncA$40 a month
- SIM 29A$40 a month
PhoneIQ
- PhoneIQ Office Standard$11 a month
- PhoneIQ Office Premium$17 a month
- PhoneIQ Office Enterprise$26 a month
- PhoneIQ Agent Standard$33 a month
- PhoneIQ Agent Premium$66 a month
- PhoneIQ Agent Enterprise$99 a month
- Custom AI voice agentsPriced on request
In their own words
Jet Interactive
Jet Interactive provides call tracking and cloud telephony on its own Australian telco network. Its call tracking links calls to campaigns, ads and keywords, including through dynamic number insertion. Call handling includes hosted PBX, call flows, IVR, queues, voicemail and softphone apps. Jet Call Vault records and transcribes calls, texts and voicemail, which can be searched in Jet Hub. The integrations page lists 36+ native integrations, REST API and webhooks, including Google Ads, GA4, Meta, HubSpot, Microsoft Ads and Salesforce. CRM Sync logs calls in real time and matches contacts. Listed plans include a Pay Per Call tracking number for A$10 a month per number, with calls charged at 6¢/min, and Business Phone for A$25 per user per month; both are month to month and ex GST. Onboarding is included with all plans. Australian-based support is available by help centre, email, phone and portal live chat during business hours. Call-tracking bundles include unlimited inbound calls up to 1,000 calls per month; calls must be answered on a Jet App or Jet Business Phone, or an additional $40/mo applies.
PhoneIQ
PhoneIQ provides cloud business calling across Android, iOS, macOS, web, and Windows. Phone features include IVR, business hours, ring groups, on-demand call recording, extension dialing, and local and toll-free numbers, with international numbers in 50+ countries. A browser-based Admin Portal manages users, devices, and numbers; Analytics provides KPI dashboards filterable by date, department, queue, or user. PhoneIQ CTI embeds calling in Salesforce with routing, recording, coaching, analytics, click-to-dial, and activity capture. Desktop and mobile apps support business calls and Salesforce activity syncing. Its AI voice agents can answer calls on a business number and be configured around services, policies, tone, call flows, systems, and handoff rules. English and Spanish can have separate routing and handoff rules; the same assistant can answer WhatsApp messages on the business’s number. Office Standard costs $11 a month when billed annually. Office Premium costs $17 a month when billed annually, and Office Enterprise costs $26 a month when billed annually. The CTI free trial lasts 7 days and includes calling and one local number.