Jet Interactive vs Telair Click to Call CTI
Jet Interactive
jetinteractive.com.auTelair Click to Call CTI
telair.netSide by side
| Figure | Jet Interactive | Telair Click to Call CTI |
|---|---|---|
| Price from | A$10/mo | $13/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 12 | 2 |
| Spec score · Computer Telephony Integration Software | 8.6 (#3) | 8.2 (#6) |
| Headquarters | Sydney, New South Wales, Australia | Toronto, Ontario, Canada |
| Mobile apps | Jet's iOS and Android apps are available through the App Store and Google Play Store. | Cloud Softphone is available for iOS 13.0 or later and Android 6.0 or later; the mobile app requires a QR code activation from support. |
| Other integrations | GetApp lists Salesforce Sales Cloud, Google Analytics 360, Google Ads, Marketo, Looker Studio, SAP Business One, Adobe Analytics, SugarCRM, Marin Software and Cloud Messaging Stack. | The Hosted PBX page lists Salesforce, HubSpot, Zoho, Pipedrive, Microsoft Teams direct routing, Microsoft Entra ID provisioning and single sign-on, and a REST API. |
| Product | Jet Interactive provides call tracking and cloud telephony on its own Australian telco network. | TELAIR Hosted PBX is a cloud phone system with a dashboard for managing users, call flows, performance, and analytics. |
| Support | Jet offers Australian-based support by help centre, email, phone and portal live chat during business hours; onboarding is included with all plans. | The Hosted PBX page says plans include a dedicated support team, while the support page lists email support, knowledge base access, and a dedicated Support Pod with all support plans. |
Plans
Jet Interactive
- Call Recording & AI summariesA$10 a month
- Local Call Tracking Pay Per CallA$10 a month
- Pay Per Call tracking numberA$10 a month
- Business PhoneA$25 a month
- Call tracking bundle (3 numbers)A$25 a month
- Local Call Tracking BundleA$25 a month
- Call tracking bundle (4 numbers)A$35 a month
- Cloud MobileA$35 a month
- CRM SyncA$40 a month
- SIM 29A$40 a month
Telair Click to Call CTI
- Standard Plans$13 a month
- Plus Plans$27 a month
In their own words
Jet Interactive
Jet Interactive provides call tracking and cloud telephony on its own Australian telco network. Its call tracking links calls to campaigns, ads and keywords, including through dynamic number insertion. Call handling includes hosted PBX, call flows, IVR, queues, voicemail and softphone apps. Jet Call Vault records and transcribes calls, texts and voicemail, which can be searched in Jet Hub. The integrations page lists 36+ native integrations, REST API and webhooks, including Google Ads, GA4, Meta, HubSpot, Microsoft Ads and Salesforce. CRM Sync logs calls in real time and matches contacts. Listed plans include a Pay Per Call tracking number for A$10 a month per number, with calls charged at 6¢/min, and Business Phone for A$25 per user per month; both are month to month and ex GST. Onboarding is included with all plans. Australian-based support is available by help centre, email, phone and portal live chat during business hours. Call-tracking bundles include unlimited inbound calls up to 1,000 calls per month; calls must be answered on a Jet App or Jet Business Phone, or an additional $40/mo applies.
Telair Click to Call CTI
TELAIR Click to Call CTI turns phone numbers on web pages into links that initiate calls. After the user answers the call on a registered SIP device or through TELAIR Connect, the extension dials the selected number. During calls, it can match callers or contacts and display information in a web CRM; users can also add notes for incoming and outgoing calls directly in the CRM. Listed compatible CRMs include Salesforce, Zoho, Zendesk, Freshdesk, SugarCRM, Pipedrive, X2CRM, and Vtiger. TELAIR provides extension download links for Chrome-based browsers and Microsoft Edge. Setup requires an address from TELAIR support and the user's Connect username and password. The installation guide associates the extension with Triton Series systems and Plus Tier subscriptions. Connect is available through a browser and desktop apps for Windows, Mac, and Linux, as well as iOS and Android apps. Hosted PBX Standard is $13 a month billed annually; Plus is $27 a month billed annually.