Jet Interactive vs Tenfold
Jet Interactive
jetinteractive.com.auTenfold
tenfold.comSide by side
| Figure | Jet Interactive | Tenfold |
|---|---|---|
| Price from | A$10/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 12 | 0 |
| Spec score · Computer Telephony Integration Software | 8.6 (#3) | 7.1 (#18) |
| Audience | Jet says it serves Australian businesses ranging from sole traders and small teams to multi-site enterprises and marketing agencies. | Tenfold describes its focus as contact centers and says it integrates telephony systems with market-leading CRMs. |
| Call handling | Features include hosted PBX, call flows, IVR, call queues, voicemail and softphone apps. | Tenfold provides click-to-dial, automated call logging, script pop-ups, and note-taking in an interface inside Salesforce. |
| CRM integrations | The platform advertises Salesforce, HubSpot and more than 100 other CRM connections. | The integrations page lists Salesforce, Microsoft Dynamics 365, and ServiceNow among its requested CRM integrations. |
| Headquarters | Sydney, New South Wales, Australia | Tenfold says its team is based in Austin, Texas. |
| Integrations | The integrations page lists 36+ native integrations, REST API and webhooks, including Google Ads, GA4, Meta, HubSpot, Microsoft Ads and Salesforce. | The integrations page lists Salesforce, Microsoft Dynamics 365, ServiceNow, Avaya, Cisco, and Genesys among its requested integrations. |
| Product | Jet Interactive provides call tracking and cloud telephony on its own Australian telco network. | Tenfold describes itself as a cloud-based iPaaS that connects telephony systems with CRMs to provide agents contextual customer information and automation. |
| Support | Jet offers Australian-based support by help centre, email, phone and portal live chat during business hours; onboarding is included with all plans. | The FAQ says Tenfold offers 24/7 support for domestic and international clients and provides a support line at 1-512-770-9100. |
Plans
Jet Interactive
- Call Recording & AI summariesA$10 a month
- Local Call Tracking Pay Per CallA$10 a month
- Pay Per Call tracking numberA$10 a month
- Business PhoneA$25 a month
- Call tracking bundle (3 numbers)A$25 a month
- Local Call Tracking BundleA$25 a month
- Call tracking bundle (4 numbers)A$35 a month
- Cloud MobileA$35 a month
- CRM SyncA$40 a month
- SIM 29A$40 a month
In their own words
Jet Interactive
Jet Interactive provides call tracking and cloud telephony on its own Australian telco network. Its call tracking links calls to campaigns, ads and keywords, including through dynamic number insertion. Call handling includes hosted PBX, call flows, IVR, queues, voicemail and softphone apps. Jet Call Vault records and transcribes calls, texts and voicemail, which can be searched in Jet Hub. The integrations page lists 36+ native integrations, REST API and webhooks, including Google Ads, GA4, Meta, HubSpot, Microsoft Ads and Salesforce. CRM Sync logs calls in real time and matches contacts. Listed plans include a Pay Per Call tracking number for A$10 a month per number, with calls charged at 6¢/min, and Business Phone for A$25 per user per month; both are month to month and ex GST. Onboarding is included with all plans. Australian-based support is available by help centre, email, phone and portal live chat during business hours. Call-tracking bundles include unlimited inbound calls up to 1,000 calls per month; calls must be answered on a Jet App or Jet Business Phone, or an additional $40/mo applies.