Jobber vs mHelpDesk
Jobber
getjobber.commHelpDesk
mhelpdesk.comSide by side
| Figure | Jobber | mHelpDesk |
|---|---|---|
| Price from | $29/mo | $169/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 4 |
| Spec score · Field Service Management Software | 8.8 (#11) | 8.5 (#25) |
| Spec score · Plumbing Software | 8.7 (#5) | 8.8 (#3) |
| Spec score · HVAC Software | 8.6 (#6) | 8.8 (#2) |
| Spec score · Contractor CRM software | 8.6 (#6) | 8.6 (#7) |
| Spec score · Construction invoicing software | 8.5 (#6) | 8.5 (#7) |
| Customer portal | Yes | Yes |
| Free plan | No | No |
| Headquarters | Edmonton, Alberta, Canada | Indianapolis, Indiana, United States |
| Invoicing and payments | Yes | Yes |
| Mobile apps | Jobber offers iOS and Android mobile apps for running day-to-day operations from anywhere. | The maker's help center directs users to mHelpDesk mobile apps for Apple iOS and Google Android. |
| Mobile platforms | both | both |
| Payment security | Jobber says Recurly handles subscription payments and Stripe handles customer payments through Jobber. | Payments are processed through WePay, identified as PCI-DSS Level 1 compliant. |
| Purpose | Jobber is an all-in-one software platform for home and commercial service businesses, supporting operations from quotes and scheduling to invoices and payments. | mHelpDesk is field service management software that automates customer contact, scheduling, communication, and billing. |
| Recurring jobs | Yes | Yes |
| Support | Jobber lists unlimited live chat, phone, and email support; its Plus plan includes dedicated onboarding and Premium Support. | The maker lists toll-free phone support, email support, onboarding success coaches, and training resources. |
| Technician limit | 1 | 3 |
Plans
In their own words
Jobber
Jobber is an operations platform for home and commercial service businesses, supporting work from quotes and scheduling through invoices and payments. Scheduling and field tools include real-time calendars, routing, job details, notes, photos, attachments, and checklists. Customer features include a client manager and hub, online booking, automated notifications, and two-way text messaging. Businesses can create customizable quotes, accept online card payments, and take ACH payments in the US; automatic recurring payments are available in the US and Canada. Jobber runs in a web browser and offers iOS and Android apps. Listed integrations include QuickBooks Online, Xero, Home Depot, Zapier, and Gusto; Zapier connects Jobber with 7,000+ apps. The 14-day trial includes Grow plan features and does not require a credit card. Plans are priced per month when billed annually: Core is 29.00 USD, Connect is 99.00 USD, Grow is 149.00 USD, and Plus is 399.00 USD. Core, Connect, and Grow list one user each; Plus lists five. Jobber is headquartered in Edmonton, Alberta, Canada, and was founded in 2011.
mHelpDesk
mHelpDesk is field service management software that automates customer contact, scheduling, communication, and billing. Its workflow covers jobs from lead and estimate through job management, invoicing, and customer payment. The calendar lets teams view jobs, schedule staff, assign work, create events, and color-code staff and teams. Customers can choose a service, preferred staff member, and available appointment time through online booking that can be added to a business website. The software supports recurring jobs, invoicing and payments, and a customer portal. It connects with either QuickBooks Desktop or QuickBooks Online, with only one version selectable at a time. Past QuickBooks estimates and invoices are not imported; the maker says the product integrates with QuickBooks rather than replacing it. Listed payment processor options are Square, Stripe, Authorize.Net, and PayPal. Access is available on Android, iOS, macOS, and the web. Plans are Pro at $169 a month for 3 users, Growth at $249 a month for 8 users, and Success at $374 a month for 10 users.