Jobber vs Rossware
Jobber
getjobber.com
Rossware
rossware.comSide by side
| Figure | Jobber | Rossware |
|---|---|---|
| Price from | $29/mo | $10/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 4 | 10 |
| Spec score · Appliance Repair Software | 8.7 (#3) | 7.6 (#26) |
| Headquarters | Edmonton, Alberta, Canada | Auburn, Alabama, United States |
| Purpose | Jobber is an all-in-one software platform for home and commercial service businesses, supporting operations from quotes and scheduling to invoices and payments. | Rossware says it provides software solutions and support for appliance repair businesses. |
| Route optimization | Yes | Rossware says optional AI-powered whole-roster route optimization considers technicians, jobs, timeframes, skillsets, and lunch breaks, and charges per use. |
| Support | Jobber lists unlimited live chat, phone, and email support; its Plus plan includes dedicated onboarding and Premium Support. | Support is available by live connection, email, or phone; hosted-server clients receive 24/7 support for server uptime emergencies. |
Plans
Rossware
- American Home Shield Status Updater$10 a month
- DispatchLinks$29 a month
- SD-Mobile$32 a month
- SmartParts$35 a month
- SD-Dealer$49 a month
- SD-RevenueBuilder$49 a month
- ServiceDesk core software$199 a month
- Server Hosting Tier 1$299 a month
- Server Hosting Tier 2$399 a month
- SD-CyberOfficePriced on request
In their own words
Jobber
Jobber is an operations platform for home and commercial service businesses, supporting work from quotes and scheduling through invoices and payments. Scheduling and field tools include real-time calendars, routing, job details, notes, photos, attachments, and checklists. Customer features include a client manager and hub, online booking, automated notifications, and two-way text messaging. Businesses can create customizable quotes, accept online card payments, and take ACH payments in the US; automatic recurring payments are available in the US and Canada. Jobber runs in a web browser and offers iOS and Android apps. Listed integrations include QuickBooks Online, Xero, Home Depot, Zapier, and Gusto; Zapier connects Jobber with 7,000+ apps. The 14-day trial includes Grow plan features and does not require a credit card. Plans are priced per month when billed annually: Core is 29.00 USD, Connect is 99.00 USD, Grow is 149.00 USD, and Plus is 399.00 USD. Core, Connect, and Grow list one user each; Plus lists five. Jobber is headquartered in Edmonton, Alberta, Canada, and was founded in 2011.
Rossware
Rossware provides software and support for appliance repair businesses, centered on ServiceDesk. The Windows desktop application handles calls, jobs, scheduling, dispatch, inventory, reporting, estimates, and invoicing. SD-Mobile lets technicians view jobs, check in and out, submit post-visit reports, and return information to ServiceDesk on Android and iOS; an older Windows version also exists. Rossware offers Windows server hosting for remote desktop access from Windows, Mac, iOS, or Android, with some Mac functionality limited. Dispatch integrations include ServiceBench, ServiceLive, Dispatch.me, Service Power, LG, and Samsung. SD-CyberOffice provides an embeddable booking widget using live availability. Optional route optimization considers technicians, jobs, timeframes, skillsets, and lunch breaks, with per-use charges. ServiceDesk exports sales reports for QuickBooks rather than integrating directly. Core ServiceDesk software is $199 a month with a six-month minimum commitment; hosting starts at $299 a month.