Jobber vs ServiceTrade
Jobber
getjobber.comServiceTrade
servicetrade.comSide by side
| Figure | Jobber | ServiceTrade |
|---|---|---|
| Price from | $29/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Field Service Management Software | 8.8 (#11) | 8.0 (#43) |
| Spec score · Plumbing Software | 8.7 (#5) | 7.4 (#25) |
| Spec score · Electrical Contractor Software | 8.6 (#5) | 7.4 (#24) |
| Spec score · HVAC Software | 8.6 (#6) | 7.5 (#20) |
| Customer portal | Yes | Customers can use an online service portal for service information and communicate through online quotes and after-service reports. |
| Headquarters | Edmonton, Alberta, Canada | Durham, North Carolina, United States |
| Integrations | Jobber lists QuickBooks Online, Xero, Home Depot, Zapier, and Gusto integrations, and says Zapier connects Jobber with 7,000+ apps. | Listed integrations include QuickBooks, Sage Intacct, Microsoft Dynamics 365, Acumatica, and other accounting, ERP, compliance, fleet, and business tools. |
| Invoicing and payments | Yes | Yes |
| Mobile platforms | both | both |
| Offline mode | No | Yes |
| Purpose | Jobber is an all-in-one software platform for home and commercial service businesses, supporting operations from quotes and scheduling to invoices and payments. | ServiceTrade is field service management software built for commercial fire protection and mechanical contractors. |
| Recurring jobs | Yes | Yes |
| Route optimization | Yes | Yes |
| Security | Jobber says data is encrypted in transit with TLS, stored by AWS, and its security is externally tested at least annually. | ServiceTrade reports SOC 2 Type 1 certification, secure single sign-on, role-based permissions, encrypted data transmission, and regular security testing. |
| Support | Jobber lists unlimited live chat, phone, and email support; its Plus plan includes dedicated onboarding and Premium Support. | Support options include help documentation, email, in-app chat, and phone; the support page says telephone support is available to paid subscription plan customers. |
Plans
ServiceTrade
- SelectPriced on request
- PremiumPriced on request
- EnterprisePriced on request
In their own words
Jobber
Jobber is an operations platform for home and commercial service businesses, supporting work from quotes and scheduling through invoices and payments. Scheduling and field tools include real-time calendars, routing, job details, notes, photos, attachments, and checklists. Customer features include a client manager and hub, online booking, automated notifications, and two-way text messaging. Businesses can create customizable quotes, accept online card payments, and take ACH payments in the US; automatic recurring payments are available in the US and Canada. Jobber runs in a web browser and offers iOS and Android apps. Listed integrations include QuickBooks Online, Xero, Home Depot, Zapier, and Gusto; Zapier connects Jobber with 7,000+ apps. The 14-day trial includes Grow plan features and does not require a credit card. Plans are priced per month when billed annually: Core is 29.00 USD, Connect is 99.00 USD, Grow is 149.00 USD, and Plus is 399.00 USD. Core, Connect, and Grow list one user each; Plus lists five. Jobber is headquartered in Edmonton, Alberta, Canada, and was founded in 2011.
ServiceTrade
ServiceTrade is paid field service management software for commercial fire protection and mechanical contractors. It connects office and field work through scheduling, dispatch, job tracking, project management, inspections and billing workflows. The technician app for Android and iOS provides job and customer details, asset history, service tasks, forms, GPS time tracking and work documentation. The platform supports invoicing and payments, offline mode, route optimization, customer portals and recurring jobs. Select includes unlimited office users, a dispatch board and map scheduler, service and job tracking, equipment history and online quotes. Premium adds AI-powered smart features, business insights, technician tasking and timecards, advanced quoting and invoicing workflows, and a customer service portal. Enterprise adds multi-brand and multi-region operations, advanced sales workflows, recurring contract pricing and proposals, parts and inventory management, and technician capacity planning. Integrations include QuickBooks, Sage Intacct, Microsoft Dynamics 365, Acumatica and other business systems. ServiceTrade reports SOC 2 Type 1 certification, role-based permissions, secure single sign-on, encrypted transmission and regular security testing. Pricing is based mainly on technician count and selected suite, with quotes available on request.