Jobber vs ServiceWorks
Jobber
getjobber.comServiceWorks
service.worksSide by side
| Figure | Jobber | ServiceWorks |
|---|---|---|
| Price from | $29/mo | $49/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 8 |
| Spec score · Appliance Repair Software | 8.7 (#3) | 8.1 (#15) |
| Spec score · Field Service Management Software | 8.8 (#11) | 8.6 (#20) |
| Spec score · Plumbing Software | 8.7 (#5) | 8.2 (#18) |
| Spec score · HVAC Software | 8.6 (#6) | 8.2 (#14) |
| Customer portal | Yes | Yes |
| Headquarters | Edmonton, Alberta, Canada | Creve Coeur, Missouri, United States |
| Integrations | Jobber lists QuickBooks Online, Xero, Home Depot, Zapier, and Gusto integrations, and says Zapier connects Jobber with 7,000+ apps. | Official integration pages list QuickBooks, Shopify, Square, Authorize.Net, Stripe, Mailchimp, Zapier, Google Maps, ServiceBench, ServicePower, Marcone and Encompass connections. |
| Mobile apps | Jobber offers iOS and Android mobile apps for running day-to-day operations from anywhere. | SWOpsCenter is available for iPhone and iPad and can be downloaded from the App Store, with an Android version available through Google Play. |
| Support | Jobber lists unlimited live chat, phone, and email support; its Plus plan includes dedicated onboarding and Premium Support. | Support is offered through chat, email and phone Monday through Friday 6 AM–8 PM Central, with limited Saturday coverage and no Sunday hours. |
Plans
ServiceWorks
- Starter$49 a month
- Plus$149 a month
- Bronze$150 a month
- Silver$350 a month
- Custom$948 a year
- Gold$1,800 a month
- Platinum$4,500 a month
- ServiceWorks planPriced on request
In their own words
Jobber
Jobber is an operations platform for home and commercial service businesses, supporting work from quotes and scheduling through invoices and payments. Scheduling and field tools include real-time calendars, routing, job details, notes, photos, attachments, and checklists. Customer features include a client manager and hub, online booking, automated notifications, and two-way text messaging. Businesses can create customizable quotes, accept online card payments, and take ACH payments in the US; automatic recurring payments are available in the US and Canada. Jobber runs in a web browser and offers iOS and Android apps. Listed integrations include QuickBooks Online, Xero, Home Depot, Zapier, and Gusto; Zapier connects Jobber with 7,000+ apps. The 14-day trial includes Grow plan features and does not require a credit card. Plans are priced per month when billed annually: Core is 29.00 USD, Connect is 99.00 USD, Grow is 149.00 USD, and Plus is 399.00 USD. Core, Connect, and Grow list one user each; Plus lists five. Jobber is headquartered in Edmonton, Alberta, Canada, and was founded in 2011.
ServiceWorks
ServiceWorks is cloud-based field service management software for repair, installation and maintenance businesses. It covers scheduling, dispatch, field work, inventory, customer communication, estimates, invoicing, payments, service agreements, equipment histories and reporting. Field features include mobile and offline access, custom job forms, eSignatures, GPS tracking and attachments. A branded customer portal supports scheduling, payments and service history, while communication automation includes SMS and notifications. The POS connects retail sales to delivery, installation and future service, keeping inventory, payments and customer history connected. Integrations include QuickBooks Online and Desktop, Shopify, Square, Authorize.Net, Stripe, Mailchimp and Zapier. The API connects approved customers and partners with external websites, portals, apps, CRMs, OEM systems, accounting platforms and internal tools. Subscriptions require onboarding with configuration and guided product training. The maker, ServiceWorks, was founded in 2016 and is headquartered in Creve Coeur, Missouri, United States.