Juphy vs Upcellia
Juphy
juphy.comUpcellia
upcellia.comSide by side
| Figure | Juphy | Upcellia |
|---|---|---|
| Price from | $19/mo | $19/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 6 | 5 |
| Spec score · Social Customer Service Software | 8.6 (#6) | 7.7 (#15) |
| Audience | Juphy presents the product for Shopify brands and ecommerce teams seeking to automate support and help shoppers buy. | The company says it serves real clients in Spain and Peru, including clinics, real estate, ecommerce, academies and marketing agencies. |
| Integrations | The Shopify listing says Juphy works with Shopify Checkout, Shopify Admin, Gorgias, Judge.me, Klaviyo and Zendesk. | The privacy policy lists integrations with Meta WhatsApp Cloud API, Facebook/Instagram Messaging and email; messages use Meta’s official API when enabled. |
| Support | Juphy directs privacy and support inquiries to [email protected], and the Shopify listing identifies Juphy, Inc. as the app support provider. | Free, Essential and Advanced plans provide technical support via WhatsApp, while Premium adds priority WhatsApp support and scheduled meetings. |
Plans
Juphy
- Starter$19 a month
- Starter$19 a month
- Essentials$49 a month
- Essentials$49 a month
- Scale$99 a month
- Scale$99 a month
Upcellia
- FreeFree
- PricingPage.plans.lite.name$19 a month
- Essential$69 a month
- Advanced$139 a month
- Premium$289 a month
In their own words
Upcellia
Upcellia is an AI-powered business suite for small and midsize businesses in Spain and Latin America, combining lead capture, customer conversations, CRM, sales pipelines, automations, and AI agents. Its inbox brings together WhatsApp Business, Instagram, Facebook Messenger, TikTok, and Webchat, with threaded conversations assignable to agents or departments. Teams can add private notes, tags, custom contact fields, and conversation states, and manage multiple branches or mailboxes. Cellia, its AI engine, handles text, voice, and audio and is trained on each company’s documents and processes with defined operating limits. Leads can also be captured automatically from Facebook and TikTok or through custom web forms. The Free plan is free and includes one channel, one user, one mailbox, 100 conversations per month, 100 contacts, and two months of history. Paid plans range from Lite at $19 a month to Premium at $289 a month; Essential is $69 a month. There is no free trial. Upcellia is available on Android, iOS, and the web, and states that it complies with EU GDPR.