| Price from | €89/mo | $1.08/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 10 |
| Spec score · WhatsApp Marketing Software | 7.6 (#28) | 9.0 (#8) |
| API | Kanal offers a REST API to send orders, checkouts, customers and shipments from any shop into its WhatsApp marketing automations, without Shopify. | Vepaar API and WhatsApp broadcasting through API are listed as Premium CRM capabilities. |
| Headquarters | Paris, France | Ahmedabad, Gujarat, India |
| Integrations | Kanal lists Shopify, Klaviyo, Gorgias, Loyoly, Splio, Zendesk, Crisp, Recharge and PrestaShop integrations; the pricing page marks Splio as coming soon. | Official pricing lists Zapier, Salesforce, HubSpot and Google Calendar integrations, while GetApp lists Google Analytics 360, Odoo, WhatsApp Business API and Zoho Invoice as integrations. |
| Support | Business and Agency plans list a dedicated account manager; the Shopify App Store listing says app support is provided by KANAL SAS and that direct support in English is not offered. | Vepaar lists chat and email support on its pricing page and provides [email protected] for technical or functional issues. |