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SPECIFICTION
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Kaseware vs Primero

Kaseware

kaseware.com

Primero

primero.org

Side by side

FigureKasewarePrimero
Price from$102/mo$687.50/mo
Free plan—Yes
Free trial——
Open source——
WebYesYes
iOSYesYes
AndroidYesYes
APIYesYes
Self-hostedYesYes
Plans published46
Spec score · Case Management Software8.5 (#15)8.8 (#9)
Audit trailYesYes
Custom case fieldsYesYes
Case intake formsYesYes
PurposeKaseware is an investigation management platform that centralizes investigative details, streamlines case management, and supports case closure.Primero is an open-source information management platform for protection-related data, including child protection and gender-based violence case management, incident monitoring, and family tracing and reunification.
Reporting dashboardsYesYes
SecurityKaseware says it is SOC 2 Type 2 compliant and ISO 27001 and ISO 27701 certified, and adheres to state CJIS policies where it supports them.The maker says role-based permissions restrict access to sensitive data according to users’ need to know.
SupportStandard support is included in all listed plans, while 24/7 support is listed as available for Connections and Enterprise.The Support Hub provides open-source documentation, knowledge-base articles, release information, training resources, technical guidance, and community access.

Plans

Kaseware

  • Kaseware Essentials$102 a month
  • Kaseware Insights$158 a month
  • Kaseware Connections$216 a month
  • Kaseware EnterprisePriced on request

Kaseware pricing →

Primero

  • Tier 1: DIYFree
  • Tier 3: Full Service SaaS$8,250 a year
  • Tier 4: Hybrid deployment$25,000 a year
  • Tier 1: DIYFree
  • Tier 2: Single organizationPriced on request
  • Tier 5: Custom packagePriced on request

Primero pricing →

In their own words

Kaseware

Kaseware has no write-up on Specifiction yet; its figures are above.

Visit kaseware.com

Primero

Primero is an open-source information management platform for protection-related data. Its use cases include child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. Case workflows span identification, registration, assessment, planning, referrals and transfers, and closure, with supervision, notifications and tasking tools. The platform lists CPIMS+, GBVIMS+ and MRMIMS+ modules, along with intake forms, custom fields, audit trails and reporting dashboards. Teams can configure forms, roles, lookups, reports, languages, logos and locations through a self-service interface. Primero is available in more than 40 languages. Its v2 progressive web app works online and offline in modern browsers on mobile devices, tablets and laptops, though offline use is limited to creating cases and editing records already accessed in the session; changes submit after reconnection. A free DIY tier requires implementers to manage infrastructure and support. Full Service SaaS costs $8,250 a year, while Hybrid deployment costs $25,000 a year for the first year and decreases to the Tier 3 cost in year two and thereafter.

Visit primero.org