KataTelecom Cloud PBX vs MyOperator
KataTelecom Cloud PBX
katatelecom.com
MyOperator
myoperator.comSide by side
| Figure | KataTelecom Cloud PBX | MyOperator |
|---|---|---|
| Price from | — | ₹500/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 0 | 10 |
| Spec score · Cloud PBX Software | 7.8 (#17) | 8.8 (#6) |
| Spec score · Business Phone Systems | 7.5 (#141) | 9.0 (#14) |
| Company | KataTelecom is a B2B voice platform operated by Estonian company Teliphone Systems OÜ, and its service history began in 2011. | The company says MyOperator began in 2011 and serves more than 12,000 businesses with over 2 billion conversations powered. |
| Founded | 2011 | MyOperator says its journey began in 2011 as a bootstrapped cloud-telephony venture. |
| Free plan | Plan availability depends on the selected number and configuration, and customers are advised to confirm inclusions before activation. | No |
| Headquarters | Tallinn, Estonia | The company lists Noida, Uttar Pradesh, India as headquarters. |
| Integrations | The product page names no third-party software integrations; it describes connections through SIP desk phones, softphone apps, mobile apps, and call forwarding. | The integration catalog lists Shopify, Zoho CRM, Bigin, Zoho Recruit, Zoho PhoneBridge, Freshdesk, LeadSquared, SalezShark, Truecaller, Bulk SMS API, Zoho Desk and API/webhooks. |
| Product | Cloud PBX is a hosted business phone system with extensions, IVR, call recording and queues, managed from one web panel. | MyOperator combines calls, WhatsApp, and AI-powered chat and voice bots in a unified customer communication platform. |
| Support | Technical support requests are accepted and monitored by email 24/7; phone and chat are staffed Monday through Friday from 09:00 to 20:00 Tallinn time. | MyOperator advertises 24/7 support by phone, email and WhatsApp, plus an online knowledge base. |
| What it does | Cloud PBX is a hosted business phone system for managing extensions, IVR, call recording and queues without buying PBX hardware. | MyOperator combines cloud calling, WhatsApp Business API and AI chat/voice agents for customer engagement, sales and support. |
Plans
MyOperator
- Sedan₹5,000 a month
- SUV₹15,000 a month
- EnterprisePrice not published
- 1800 Toll-Free add-on₹500 a month
- Auto-Dialer add-on₹700 a month
- Truecaller Business add-on₹30,000 a month
- Sedan₹60,000 a year
- SUV₹180,000 a year
- AI TeamPriced on request
- Enterprise PlanPriced on request
In their own words
KataTelecom Cloud PBX
KataTelecom Cloud PBX has no write-up on Specifiction yet; its figures are above.
MyOperator
MyOperator brings cloud calling, WhatsApp, and AI chat and voice bots into one customer communication platform. Its calling tools include IVR, virtual numbers, outbound dialers, call tracking, recordings, and smart routing. The WhatsApp suite uses the official WhatsApp Business API for automation, campaigns, broadcasts, shared inboxes, and handovers between agents. AI bots can provide first responses, qualify leads, and route conversations to people while retaining context. The service is available on Android, iOS, and the web, with API access, and listed integrations include Shopify, Zoho products, Freshdesk, LeadSquared, and others. MyOperator describes AWS-hosted infrastructure, VPC isolation, and 128-bit SSL encryption, and says its information security management system is ISO/IEC 27001:2013 certified. There is no free plan, but a limited-feature sandbox trial is available. Sedan costs ₹5,000/mo (annual) and SUV costs ₹15,000/mo (annual); plans are billed yearly, GST applies, and Meta charges are additional.