Keatext vs Netigate
Keatext
keatext.ai
Netigate
netigate.netSide by side
| Figure | Keatext | Netigate |
|---|---|---|
| Price from | $550/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 4 |
| Spec score · Experience Management Software | 8.0 (#7) | 7.6 (#13) |
| Spec score · Voice of Customer Software | 7.8 (#10) | 7.5 (#14) |
| Add-ons | Optional data acquisition starts at $250 USD monthly and data connectors start at $150 USD monthly. | SMS and two-way SMS survey distribution are add-ons, and the company directs customers to sales or their customer success manager for pricing. |
| Founded | 2010 | 2005 |
| Headquarters | Montreal, Quebec, Canada | Stockholm, Sweden |
| Integrations | The site lists native integrations for SurveyMonkey, Zendesk, QuestionPro, Alchemer, ServiceNow, Qualtrics, Intercom, Salesforce, and Yotpo, plus 400+ other feedback platforms through Tray.io. | Netigate Insights can integrate with survey and review platforms including Surveyhero, Roidu, Yotpo, Questback, Webpropol, Typeform, HelloPeter, and ReviewTrackers. |
| Security | Keatext says it is GDPR compliant and SOC 2 certified, and is pursuing ISO 42001 certification. | Netigate's technical and organisational measures document says its ISMS procedures are based on ISO 27001 and describes measures intended to meet GDPR Article 32 requirements. |
Plans
Netigate
- InsightsPriced on request
- Light InsightsPriced on request
- ResultsPriced on request
- SurveysPriced on request
In their own words
Netigate
Netigate is a feedback-based experience management platform focused on customer and employee voices. It can bring together feedback from surveys, online reviews, social media comments, customer conversations, email, WhatsApp, Slack, Teams, and Outlook. Netigate Insights offers topic modeling, sentiment analysis, summaries, and Ask AI for questions about feedback data. The Surveys package includes survey creation and visual customization, distribution, survey logic, and custom domains. Netigate Feedback provides a REST API for retrieving survey data, managing respondents, automating workflows, and building integrations. Netigate Insights can connect with survey and review platforms including Surveyhero, Roidu, Yotpo, Questback, Webpropol, Typeform, HelloPeter, and ReviewTrackers. Web and API access are listed. Pricing is on request, and there is no free plan. Netigate was founded in 2005 and is headquartered in Stockholm, Sweden.