Keatext vs Questback Employee Experience
Keatext
keatext.aiQuestback Employee Experience
questback.comSide by side
| Figure | Keatext | Questback Employee Experience |
|---|---|---|
| Price from | $550/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 3 | 4 |
| Spec score · Experience Management Software | 8.0 (#7) | 8.5 (#3) |
| Founded | 2010 | 2000 |
| Headquarters | Montreal, Quebec, Canada | Oslo, Norway |
| Integrations | The site lists native integrations for SurveyMonkey, Zendesk, QuestionPro, Alchemer, ServiceNow, Qualtrics, Intercom, Salesforce, and Yotpo, plus 400+ other feedback platforms through Tray.io. | The Questback Public API supports managing surveys, sending invitations, and retrieving responses for use with apps, CRMs, analytics tools, or data pipelines. |
| Security controls | The security page says data is hosted on AWS in Northern Virginia, communications use TLS/SSL encryption, and deleted data is fully erased within 30 days. | Questback states that it uses penetration testing, authenticated authorization, SAML 2.0, SSO, MFA, AES-256/HSM encryption at rest and SSL in transit. |
Plans
Questback Employee Experience
- EX BusinessPriced on request
- EX EnterprisePriced on request
- EX StarterFree
- EX StarterFree
In their own words
Questback Employee Experience
Questback Employee Experience collects and analyses employee feedback to help organisations address engagement, retention and workplace culture. It offers ready-made survey templates that can be adapted to an organisation’s needs, as well as pulse surveys for recurring feedback on sentiment, engagement and wellbeing. Its analytics are described as using generative AI to show patterns and trends in real time. The Public API can manage surveys, send invitations and retrieve responses for use with apps, CRMs, analytics tools and data pipelines; access uses OAuth 2.0 with a client ID and client secret. Questback says it is GDPR-compliant and stores data in ISO-certified data centres in Germany. Listed controls include encryption at rest and in transit, audit logs, SAML 2.0, single sign-on and multi-factor authentication. The service is available via web and API, with engagement surveys, anonymous responses, action planning and benchmarking listed. Pricing is available on request, and a 14-day trial is offered for companies, not private or individual users.