| Price from | $550/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 3 | 1 |
| Spec score · Experience Management Software | 8.0 (#7) | 7.7 (#12) |
| Intended users | The Basic plan is described as intended for small teams or researchers with limited review or survey volume, while Enterprise targets organizations seeking enterprise-grade insights and analytics. | Tivian presents EFS as software for managing research panels and projects, and its materials describe use by market research panel providers and researchers. |
| Reporting | Keatext can generate shareable reports on the customer journey with action items and recommendations expressed in natural language by GPT. | Reporting+ supports quantitative survey types, open-ended questions, external data, and customizable evaluation tables and charts. |
| Security | Keatext says it is GDPR compliant and SOC 2 certified, and is pursuing ISO 42001 certification. | EFS enforces HTTPS with TLS/SSL for its admin areas, surveys, portals, and panel websites. |
| Security controls | The security page says data is hosted on AWS in Northern Virginia, communications use TLS/SSL encryption, and deleted data is fully erased within 30 days. | EFS documentation lists brute-force lockout after six failed password attempts, malware scanning for uploads, and configurable password controls. |
